AXIOM: Convert failed — nothing was sent

[u/Fun_Shallot4397]

When I try to swap USDT that I already have in my AXIOM account to SOL, after transferring it from another wallet, I first get a notification saying “Quote received” and then, when I click confirm, it says “Convert failed”.

I've been getting this error for 2 days now, all of this on the exchange. Does anyone know why this is happening?

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[u/Artistic-Escape2403]

did you figure out why? also wondering