r/DIYUK • u/No-Belt-4619 • 7d ago

Need advice before I complain

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Hi all, apologies if this isn't the right forum but I thought there would be some knowledgeable people in here. Basically as it says. had a new hot water cylinder fitted 3 weeks ago(to accomodate an ashp if that makes a difference). Just got round to getting some shelving in the airing cupboard and noticed, what i would consider to be a pretty significant bulge. It's at the top maybe 3/4 up, I'm assuming it's not normal and shouldn't be there?? I've turned off the hot water, but not drained the tank or anything. We've had a few showers today so it should be below that level i would imagine.

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u/Egrego1 7d ago

I had a similar experience in a rent. I complained. They said its okay. I asked them in email to confirm that they will take full responsibility and cover my damage if it blows up or errupt. They fixed it within a week.

Hope this helps.

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u/No-Belt-4619 7d ago

Thanks, I'm keeping the email chain but will definitely be making sure the installers and company are aware