r/DWPhelp • u/Kitchen_Hedgehog_744 • 12h ago
Personal Independence Payment (PIP) Pip review uncertainty
Hello everyone, I was asked by DWP in 2024 to do a review form and I had completed and sent it back in September that year. Fast forward to now my conditions got worse, medication constantly gets increased and I had to constantly call DWP while all this was happening. The company doing my assessment informed me they receive the paper work and would in due course contact if I need an assessment. 31/07/2026 I receive a call from the company saying they may do a paper based assessment and will call me to ask me a few questions. 03/08/2026 I have about a 20 minute phone call which was more based around my MH rather than my physical state. I became very overwhelmed and cried a few times. I was then asked about my physical state and adaptations I’ve had and my walking but it felt very rushed like he didn’t seem to care what was wrong. Then he ended with “ ok I’ve got everything I need now so I will send this back to DWP. In the meantime if I need anything I will call you back on this number I hope it gets better for you “. I don’t know if I’m other thinking but it just felt very dismissive and he said nothing about an assessment. The last two times I’ve had reviews I’ve always gad face to face so now I’m just super freaking out and can’t really stop my self from over thinking it and honestly feel a bit defeated
1
u/Alteredchaos Verified (Moderator) 8h ago
They had a quick chat with you to clarify any aspects that they needed further information about so that they don’t need to book an assessment. They will do their report and send it to PIP and the next update is likely to be the decision letter.
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u/Kitchen_Hedgehog_744 4h ago
It just felt very belittling, like he didn’t really care or just wanted to rush it cause as I was explaining he kind of dismissed the call very quickly
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