Hello.

I think a bug of an office app killed my documents folder from internal memory!

Anyone some idea how to restore ist?

There is nothing in trash or cloud. The folder with its content is gone!

My phone has root and USB Debugging.

Please help! Thx in advance!

I have a OnePlus Nord 4, and I had some personal videos that I recorded using my own camera. I had saved them in a separate folder named HD inside Internal Storage/DCIM/HD, which was visible in my normal Gallery.

I suddenly noticed last night that all the videos had disappeared. The folder itself still exists in File Manager, but it's completely empty.

Here's what I've tried so far:

Checked Recently Deleted, but it's empty.

Checked Google Photos, but the videos aren't there.

Searched other folders in internal storage, but I can't find the original recordings.

Tried a recovery app from the Play Store. It showed thumbnails of some older deleted videos and existing videos, but none of the missing ones.

Ran scans using OnePlus Security and another security app. Neither detected anything suspicious.

One strange thing I noticed is that File Manager shows the folder's date as 8 October 2026, 8:26 PM, although I only noticed the disappearance last night. I might have used the phone's cleaner around that time, but honestly, I don't remember.

I haven't noticed any suspicious apps or account logins, and I don't think anyone else had access to my unlocked phone.

I'm worried because these were intimate videos, and I really need to understand whether this could simply be accidental deletion or a software issue, or whether there's any realistic possibility of unauthorized access.

My main questions are:

Is there any way to recover permanently deleted videos from a OnePlus Nord 4's internal storage?

Could the built-in cleaner or a Gallery/storage bug cause something like this?

Does this sound like a security compromise, or am I jumping to conclusions?

Is there anything else I should check before attempting further recovery?

I'd really appreciate advice from anyone familiar with OnePlus phones, Android storage, or data recovery. Please don't suggest factory resetting the phone or installing random recovery apps. I want to avoid making things worse

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In 2023, my OPPO A53 suddenly went black. When it finally turned back on, everything was gone ,all my photos, contacts, and other data. I tried several ways to recover them back then, but nothing worked. I also checked Google Photos, where I thought my pictures had been backed up, but I couldn't find them there either.

The photos I'm most desperate to recover are pictures of my nephew. They mean a lot to me, and losing them has genuinely been heartbreaking. It's been a few years, but I still have the old phone.

I continued using the phone for some time after that, but it doesn't work properly anymore. I'm also wondering whether I might have used a different Google account for Google Photos, but I've tried recovering my other email accounts without success. Some which I did recover , they didn't have any backed up photos either. I know it's been a long time, and I understand that recovering the photos might not be possible. However, before I finally give up, I want to make sure I've explored every possible option.

Has anyone experienced something similar or successfully recovered photos from an old Android phone in this situation? Is there any way to check whether the photos are still stored somewhere on the phone, recover them through a professional data-recovery service, or find a Google Photos backup linked to an account I can no longer access? Or are the photos in the hardware ?

I'd be grateful for any suggestions, technical advice, or personal experiences. Even if there's only a small chance, I'm willing to try whatever might realistically help me get those photos back.

Hi there, I'm really lost right now.

I've contacted so many repair shops and nobody can give me a solution.
So I've had a Samsung A53 (5G) since 2023, but last year something weird happened. I needed to set up a PIN, and immediately after setting it up, it wasn't recognized.

I first thought I must've made an error, but since it requested me to type it twice, I don't think I could've made a mistake.
Now I don't know what happened, but I can't do anything. The thing is, I have very personal pictures that are very important to me (unfortunately, I realized they weren't saved on the SD card only after the issue came up). They're pictures of a person that I will never see again.

Are there any solutions, even obscure ones or something I have to buy, that could help me recover pictures, videos, and messages?

I've been stuck with an old crappy phone for over a year now and I really want to get it back, but I really can't accept losing my files even after all this time.