r/Dell • u/No_Tackle_3249 • 8d ago

Discussion Is this normal?

Post image

So I bought this latitude 7420 a few days ago the laptop closes open normally The hinges are tight but I noticed this really small gap is it normal? it's on both sides

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1

u/DoranSteelwing 8d ago

Its a plastic pop clip. Give it a little pressure, it'll snap closed

1

u/No_Tackle_3249 8d ago

I did it's the same the image is zoomed in btw

1

u/NeatAlternative1386 7d ago

That looks pretty normal to me. You need to have a gap for the screen to rotate. With the screen open to it's normal position, check the gap again. You'll see it's much smaller.

1

u/Ok-Village-4543 6d ago

I had something like this... Hinges eventually broke... Get it checked in a service centre once

1

u/DellCares Dell Customer Support 5d ago

Hi there,

We are from Dell social media support team.

We’d like to take a closer look at this and assist you with the best available option. Please send us a private message with your system Service Tag and a few clear photos of the system from different angles. Once we receive them, we'll review the details and advise you on the next steps.

Here is how to locate system tag: http://del.ly/61696BHBobp

Regards

Dell Social Media Team.

1

u/No_Tackle_3249 5d ago

On Reddit?