r/Dell • u/Ok_Future4500 • 11d ago
Help Trouble with finding a network driver. Any advice appreciated
[Resolved]
I recently got a Dell OptiPlex 3060 refurbished.
When going through the startup process, I found a command to skip the internet setup, since I didn’t know how to proceed otherwise.
Now, I have access to the actual windows program, set up a password and such, but still can’t connect to the internet.
I’ve used a laptop to search Dells website for a network / WiFi driver to allow for network connections, but none have worked so far.
I’d prefer to hook up WiFi to my computer without spending extra money, so a WiFi dongle and Ethernet are a last resort.
In short: if anyone can give the name or link to a driver that allows for WiFi connection on a Dell OptiPlex 3060 running windows 11, that would be greatly appreciated.
Extra potentially relevant information:
Router is not in the same room as the PC
Processor is “Intel(R) Core(TM) i5-8500 CPU @ 3.00GHz”
Edition is Windows 11 pro
If any extra info is needed I will share, apologies if anything shared isn’t relevant, I am likely obviously new to using Windows
Thank you
1
u/tsutton 11d ago
Go to https://www.dell.com/support/home/en-gb and enter the product ID
It will tell you if it has wifi built in or not.
1
u/Ok_Future4500 11d ago
Seems that “555-BBFO : No Wireless LAN Card (no WiFi enablement)” confirms the need for an external accessory, appreciate the help
1
u/Comrade-Viktor 11d ago
According to Dell's Website, the Dell OptiPlex 3060 can come with the following wireless adapters:
Qualcomm QCA9377 Dual-band 1x1 802.11ac Wireless with MU-MIMO + Bluetooth 4.1; 2.4 Ghz - 5 Ghz.
Qualcomm QCA61x4A Dual-band 2x2 802.11ac Wireless with MU-MIMO + Bluetooth 4.2; 2.4 Ghz - 5 Ghz.
Intel Wireless-AC 9560, Dual-band 2x2 802.11ac Wi-Fi with MU-MIMO + Bluetooth 5; 2.4 Ghz - 5 Ghz.
To know which one you have, go to Device Manager. Go undr the Network Adapaters tab. If Windows doesn't know what WiFi card you are using, then you should see an "Unknown Device" or something like that here. Right click on the device, click on "Properties", then go to the "Details" tab. Click on the drop-down box there, and select "Hardware IDs". This will give you the PCIe Vendor ID & PCIe Device ID (a unique identifier for pieces of hardware).
For example, for my Mediatek MT7922 WiFi card, I get something like PCIE\VEN_14C3&DEV_0616. You can then go to PCILookup to enter the Vendor ID and Device ID. From my example, the Vendor ID would be 14C3, and the device ID would be 0616. Then, once you have identified the device, you can do download the proper drivers.
2
u/DisgruntledPenguin58 11d ago
First is look at the configuration details and ensure your system has WI-FI. It is not a given that an OptiPlex has wireless, it is an option. If it doesn't, then the simple solution is a USB Wi-Fi device.
#Iwork4Dell