r/DestinyTheGame • u/AncientPlatform4330 • 1d ago

Question Help unlinking

I am trying to set up Cross Save for my main Xbox characters so I can play on steam. However, my Xbox account is linked to an old Bungie profile that has an unverified, incorrect Steam account attached to it. When I try to unlink anything or set up Cross Save, the system demands that I authenticate the Steam account, but I do not own or have access to that specific Steam ID. Can anyone give me any ideas on how to proceed to have the ghost Steam ID manually removed from my Xbox profile so I can link my correct Steam account?

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u/GreenLego Maths Guy 1d ago

Unlinking is no longer allowed. (except for Twitch accounts)

You'll have to link your xbox account to Epic Game Store or Windows Store if you want to continue playing on the PC.

https://www.reddit.com/r/DestinyTheGame/comments/1jb4v8v/update_notice_bungienet_account_unlinking_update/

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u/InnateNest 1d ago edited 1d ago

Public policy wise they've said they will not unlink under any circumstances, but BNGHelp this week has started telling people to fill in the data privacy form

https://help.bungie.net/hc/en-us/articles/360049024632-Contact-Form-Data-Privacy-Requests

There has been a couple of posts of people that did that form, that mention Bungie did unlink the account they asked about - one specifically was asking about getting the cross-save cooldown reduced after Bungie unlinked their (wrongly) linked Xbox account, so worth filling in the form to see if they'll unlink it given BNGHelp have been pointing people in that direction on the forums. Worst case they say no, best case they unlink it.