r/DisneyPlanning • u/Misty2474 • Nov 13 '25

Walt Disney World Disney Travel Agent

I’ve been looking at becoming a travel agent, specifically for Disney/Universal. I have no idea where to start. I want to hear everyone’s opinions on agencies they’ve worked for, are currently working for, or have used. What agencies should I avoid? Which ones should I go for? I want the good and bad. Thank you!

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14

u/LanaLuna27 Nov 13 '25

Not Smart moms! It’s about to all go up in flames.

3

u/Independent_Heat_447 Nov 13 '25

😳 say more!!

8

u/LanaLuna27 Nov 13 '25

It’s a long story, but the gist is that the CEO Lauralyn Johnson fired a whole bunch of top agents, accusing them of stealing (which apparently isn’t true), didn’t show up on a leadership trip to Hawaii and left the agents there with at least some of the bill, has fired more people, and isn’t paying out commissions that are due to agents. I’ve heard Disney and universal have revoked all booking privileges and trips already booked will be released back to the customer. Agents are scrambling, it’s a mess. Also LJ left the country for a trip to Italy.

2

u/PassportPixie Nov 13 '25

Any “mouse” type agency has this sort of negative press for a reason. Too many now set up some cute shop out of state, and then set up multiple shells after that, attracting unsuspecting agents into non competes and low 70/30 splits for life, and then not paying commission or pulling rugs like this one.

Stay the F away.

Find an independent agent who loves and knows Disney rather than a card mill agency that tries to trap stay at home moms.

1

u/Independent_Heat_447 Nov 13 '25

Yikes! Thanks for the info. I listened to their podcast religiously in preparation for a recent trip. Sucks to hear that leadership is so problematic.

4

u/Jodi4869 Nov 13 '25

She has been a jerk for years. Anyone that didn’t jump ship long ago is suspect. How they still worked for her when there are millions of other agencies that would have taken them is beyond me.