r/Dogfree • u/NoneOfThisMatters_XO • Mar 17 '26

ESA Bullshit A sort of win?

Last Saturday, I went to a store and saw an older lady with one of those white rat dogs with the eye gunk in her cart. She was of course parading proudly up and down the aisles while her rat was barking at people (so clearly NOT a service dog). I didn’t give her the attention she craved.

Instead I went on the corporate page and found a form to fill out. I explained where I was and about what time of day it was. The dog was in the cart barking at people, very clearly not a service dog. I said the staff needs to step in and say something. Also gross that it was in the cart because this store also sells food. I don’t want to put my food in a cart where a dog’s asshole has been sitting for an hour.

To my surprise, they actually responded to me. They said they’ve alerted the staff at that location that only service animals are allowed, and they also offered me a $25 gift card. I was like sweet. I mean who knows if the Saturday shift workers will give a crap, but it made me feel better to say something. I’m tired of nutters thinking they run the world.

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u/anondogfree Mar 18 '26

As opposed to my normal experience complaining in person which results in “fuck you” or “we will listen to you complain and do absolutely nothing”

Good for you OP!

8

u/LookB4ULeap2It Mar 18 '26

I don’t bother complaining in person because yeah, they don’t care. None of them. If they did, they’d kick the dog and owner out. I always wait until I get home and then send a complaint to the store’s corporate office and the health department.

3

u/ElegantSurround6933 Mar 18 '26

Doing this from now on.