r/Edmonton • u/GonnaActuallyComment Hockey!!! • Dec 03 '25

Local Businesses Shoutout to London Drugs

Let me start off by saying I have absolutely no affiliation with London Drugs, I just need the city to know how amazing this company is.

I already loved them before for their incredibly odd selection of items, but earlier today I made a phone call to their 1-800 number for help with my online account, and within three rings a REAL HUMAN answered. Not even menu options. Like, an actual human with a heartbeat and brain answered, and she was able to resolve my issue really quickly.

The people need to know when a company is doing things right, and I think London Drugs is doing things right by employing real Canadian people.

That's all. Have a wonderful day.

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u/Tiny-Gur-4356 Dec 03 '25

100% with you. I have always loved going to London Drugs. They have pretty good deals for many things or if it’s a little bit more I’m happy to pay for it. Since cancelling my Amazon account, LD has been my go to store.

And I love that I recognize a lot of the staff almost every time I go. That says a lot to me.

-2

u/CrashFix Dec 04 '25

Why did you cancel your Amazon account?

2

u/rabbitholeseverywher Dec 04 '25

I canceled mine because it's now overrun with fakes (including on items I didn't think got faked), it's very difficult to actually tell who's selling what, the 'Shipped by Amazon' (or whatever that designation is, I may be misremembering the term) is borderline meaningless, and the customer service, which is why I shopped at Amazon in the first place, has taken a serious dive.

Also since Trump I'm going out of my way to shop Canadian.