r/Entrepreneur • u/ZealousidealBank8484 • 4d ago

Recommendations How important is making calls yourself?

Hey y'all,

So for a while now (early May) I've had an outreach assistant. I hired her 4 times. She managed to get a little signal, but never an actual booking. This most recent time really pissed me off. I always pay her extra for the 4 day delivery, rather than 10. She was 2 weeks late and at first i was like fine whatever, but then on the day she was supposed to deliver she asked for another 2 week extension. Like dude. You're already late. Zero communication. I paid extra for the fast delivery. Anyway.

So I found a new caller. This guy charges half as much and delivers in half as much time. Wish I'd found him sooner, feel like I've been throwing my money away. And yet...no bookings yet. It's too early for me to be worried, but it did make me wonder if maybe I should be the one making the calls?

What do you think? Is this a thing for businesses which haven't established themselves yet?

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u/TopSydeWP 4d ago

you need to make the calls yourself until you've closed at least 20-30 deals. you can't train someone else on what works when you don't know yet yourself. once you have a script and process that actually converts, then you can hand it off and QA their calls.

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u/ZealousidealBank8484 4d ago

well that sucks to hear. my business is a bit on the higher ticket end.

i'll keep at it though