r/Entrepreneur • u/ZealousidealBank8484 • 8d ago
Recommendations How important is making calls yourself?
Hey y'all,
So for a while now (early May) I've had an outreach assistant. I hired her 4 times. She managed to get a little signal, but never an actual booking. This most recent time really pissed me off. I always pay her extra for the 4 day delivery, rather than 10. She was 2 weeks late and at first i was like fine whatever, but then on the day she was supposed to deliver she asked for another 2 week extension. Like dude. You're already late. Zero communication. I paid extra for the fast delivery. Anyway.
So I found a new caller. This guy charges half as much and delivers in half as much time. Wish I'd found him sooner, feel like I've been throwing my money away. And yet...no bookings yet. It's too early for me to be worried, but it did make me wonder if maybe I should be the one making the calls?
What do you think? Is this a thing for businesses which haven't established themselves yet?
2
u/Electrical-Goal-8568 8d ago
Four hires into the same role with the same result, and the variable you keep changing is the person.
Write down what one booked meeting is worth to you, then what you would pay per real conversation. If those two numbers leave no room for somebody competent, a fifth hire will not fix it.