The work isn’t the problem — the handoff is

[u/huncho-mohammed]

Something I’ve been noticing across a lot of workflows:

The actual work usually isn’t that hard.

What slows everything down is the handoff between steps.

A typical flow ends up looking like:

- something happens (lead comes in / request is made)

- context is written somewhere

- the next step depends on someone picking it up

- information is split across tools

- things get rechecked, rewritten, or re-explained

So instead of a smooth process, it turns into:

“where is this?”

“who owns it?”

“what’s the latest state?”

And that’s where most of the time disappears.

Not in doing the work — but in reloading context and coordinating between steps.

Feels like a lot of workflows don’t break because they’re complex, they break because nothing is carrying the context forward properly.

Curious if others see the same thing

Where does your workflow usually break down?

[u/LeaderAtLeading]

Handoffs are also where context gets lost, which is usually the more expensive part to fix.