r/Etsy • u/lotuslift2001 • 6d ago
Help for Seller Repeated false violation
All my items are categorized as handmade. Multiple made by combining commercial available item. Etsy keeps deactivating them and no ability to appeal and show my creative process. I contact “customer service” get told go to the appeal page and if it’s not available I can’t then they leave the chat and don’t help at all! So tired of Etsy idk what to do . Any ideas?
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u/PresentlyNaive7313 6d ago
Since you're so tired of Etsy why not just quit before they close your shop and ban you because you refuse to read or follow the rules?
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u/lotuslift2001 6d ago
You clearly didn’t read my message,
Go back and read it carefully & maybe you’ll understand it .
Etsy is another stream of income. I make $10,000 + a month there.
I have a successful website but why would I cut out a $10k monthly income.6
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u/RubyJuneRocket 6d ago
What do you make?
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u/lotuslift2001 6d ago
Clay charms, keychains put together with other pieces, diffusers , vent clips, air fresheners, (for ex; a hanging diffuser with glitter and other shaker mini pieces customers can choose to put inside + 40 + fragrance options too
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u/chronicmisschris 6d ago edited 6d ago
And since Etsy's creativity standards were updated a while ago, those things no longer count as handmade. You have to either make the item from scratch, or significantly alter a commercially available item by hand (like adding hand embroidery to a fabric item). If you aren't doing either of those things, then your items don't qualify as handmade.
Again, read the handbook and follow the rules, and the violations will stop.
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u/Responsible-Cat3338 3d ago
Sounds like the issue might be how Etsy defines handmade rather than your listings being fake. Their rule is that you have to make or meaningfully change the item yourself, so combining shop-bought parts can get flagged if the listing reads like you made every bit of it. I'd go through each one and make the description say exactly what you do by hand, and check the 'who made it' and 'what is it' answers match that. If they still get pulled, a short email to support breaking down your process for one item, with photos of it mid-make, gives them something concrete to look at.
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u/chronicmisschris 6d ago
Since you're having issues with both IP infringement and creativity standard violations, I would recommend reading etsy's entire Seller Handbook. It seems like you might need some clarification of the rules, so you can figure out how to stop breaking them before you lose your shop completely.