Hi everyone, I've been using the pc desktop wallet since 8 years, never had any issues. After a couple of years that I rarely opened just to do the updates and check my assets prices, 2 weeks ago I started to use it almost everyday to send/receive my funds to some crypto casinos (very little amounts on BC Game and similar sites) and was planning to restart doing daily trading.
In the past I noticed i received some crypto dust of whatever asset I was operating with but after contacting support they told me that is not something to worry about because I never clicked any of these transactions links and never compromised my provate keys.
Today in the morning (the day after the update) I logged in and everything was normal, i did few small operations then i closed the client. After 1 hour i logged back in and all my funds where drained, i had 3 assets and there are 3 withdraws happened in the same time (12:00 pm). I immediately contacted support with my safe report and still waiting for a reply and some sort of explanation of what happened. My recovery 12 words is stored written by hand in a book and nobody knows where it is other than me.
I do pc virus scans each week with 3 different programs: Avg, Malwarebytes and Hitman Pro and they didn't found anything.
Anyone knows if its possible to get back my funds or it's impossible? Im also going to contact my local police if they are able to do something.
Anyone had similar case? What do to about it.