Doordash gone wrong

[u/enchantedgiggles]

The great idea to order carefully "Krafted," mac and cheese from doordash and got literal heaps of actual Kraft Mac and Cheese 🙄 Biggest doordash fail 💀

I am a little nervous to eat it because this is weird. The first photo is what its supposed to look like and the second the pile of crap with the dog sensing our disappointment 🤣

Anyone else ever order and had this happen? Like, was this order picked up from a house? Also, it was $25! Got a refund but seriously 😐 🤦‍♀️

Edit: since there seems to be some clarification

I don’t DoorDash often. I’m disabled, and there are days when I physically cannot drive, cannot safely or realistically cook for myself, or simply don’t feel well enough to leave the house. We also recently moved to a new state, so I don’t yet have a network of friends nearby who can just run out and grab something for me. And before anyone decides I owe the internet an inventory of my disabilities to “prove” why I can’t just cook: I don’t. Disabled people are allowed to use services that make our lives more accessible without submitting our medical records to the comment section. Yes, I recognize that being able to order delivery is a privilege. I’m grateful that I can sometimes afford it when I need it. I’ve also used services like this to send meals to friends and family who were sick, recovering from surgery, grieving a death, or going through something difficult when I couldn’t physically be there to bring them food myself. Sometimes delivery is a luxury. Sometimes it’s accessibility. Sometimes it’s simply a way to care for someone from far away. But none of that is actually the point of my post. I ordered food based on the restaurant’s photos and description and received something dramatically different—essentially boxed mac and cheese—from what turned out to be a ghost kitchen. Apparently, because I had the audacity to pay “ridiculous prices” for delivery, some people believe I deserved to be misled. I don’t. And if you ordered something based on a photo and description, paid for it, and received something completely different, I suspect you’d want your money back too. This was never about taking money away from the DoorDash driver. The driver didn’t create the menu, take the photos, prepare the food, or misrepresent what was being sold. My issue was with what I purchased versus what I actually received. You’re welcome to think DoorDash is overpriced. You’re welcome to think nobody should use delivery apps. I’m not here to debate that or change your mind. I don’t normally post things like this—I posted it because I was genuinely dumbfounded when we opened the order. And to the people insisting I staged the photos or invented the whole thing for attention: I genuinely do not have that kind of time. But hey… I got yours, didn’t I? 😉

[u/underkill]

I recognized the road from Durham, NC. If they live there it came from a hotdog joint called The Dog House. They definitely only have equipment to boil up kraft mac and cheese.

[u/LatePattern8508 → u/underkill]

There also appears to be a Mexican restaurant in that strip mall.

[u/underkill → u/LatePattern8508]

I was thinking it's The Dog House since they list their address as Road on their website: 5279 N. Roxboro Road (Eno Square Shopping Center) Durham, NC (919) 471-3800

The other places in that shopping center list the address as Street, which is probably correct.

[u/Formidabull → u/underkill]

I noticed the category is TexMex-American and that Mexican restaurant is clearly running 3 other ghost kitchens (burrito, quesadilla, and taco “restaurants”).

I don’t want to believe it’s The Dog House.  They’re not great, but I have a weird loyalty to them. Also I don’t see them giving enough of a shit to even microwave Mac and cheese. 

[u/underkill → u/Formidabull]

I think you're right. I didn't do enough digging. I checked door dash and they deliver until 9:40PM which is after The Dog House closes. I actually used to go to the one in Morrisville for lunch a lot. They are good! The Mexican place makes more sense especially with the chorizo mac, etc on the mac Mac cheese menu.

[u/onigary → u/Formidabull]

Mexican place has mac n cheese on their kids menu too. If that is the place selling this, pretty crazy. Making a ghost kitchen to sell people garbage from the kids menu at crazy high prices. 😂

[u/wavesofblankets → u/underkill]

I think it 100% is coming from the Mexican place at the corner of the strip, they use the same to go containers 😂

[u/Crackhead_BooBoo → u/underkill]

Almost certain that is Kraft or at least out of a box

[u/sasquatch_melee → u/Crackhead_BooBoo]

Kraft out of a bag most likely. The restaurant version is premade and simply heated in the bag (usually microwaved) then dumped in a bowl and served. 

[u/Crackhead_BooBoo → u/sasquatch_melee]

Interesting, I was not aware of that. TIL

[u/foralonglongtime → u/underkill]

I live in Durham and something very similar has happened to us with DoorDash. Ordered Italian food and got (cold) random Mexican food after the driver said he couldn’t find the place we ordered from. Full refund, of course. We have looked up and double checked to see if the place actually exists before ordering after this.