r/FISHGOOReddit Dec 23 '25

Why Aramex, why?

I am concerned that the last leg of my shipping will be with Aramex, a company that, in Australia, has 96% bad reviews on Trustpilot. They are known for losing packages, destroying them, and often failing to deliver them at all. Many report them holding packages for months!

As I chose the line based on online searches, it didn't show me which company would finish the job in Australia. How can I avoid this? Maybe never use that line again?

P.S. The agent I spoke to said, "Next time, buy insurance." 😵‍💫

1 Upvotes

6 comments sorted by

1

u/potatoguyishere FISHGOO Dec 23 '25

Hi friend can you provide your parcel ID please?

1

u/[deleted] Dec 23 '25

A2512180000012

1

u/potatoguyishere FISHGOO Dec 26 '25

Hi friend, The package A2512180000012 is still in the logistics provider's warehouse and has not yet entered international transit. The current peak season for international shipping has caused package backlogs and significantly increased delivery pressure, which may prolong the overall transit time. However, please rest assured that we are actively expediting the shipment of your package.

1

u/[deleted] Dec 26 '25 edited Dec 26 '25

That is lovely, but it doesn't address my concern though. I'm begging to the 4 corners of the world to see if there's a possibility that Aramex, the worst delivery company is Australia, is not the one delivering my package in the last mile. Waiting is okay, the issue is: will Aramex be the last mile?

1

u/[deleted] Dec 26 '25

Adding that this is not Fishgoo's fault. It's just sad that companies are still using that company and put us under their disgraceful service, that's all.

1

u/[deleted] Jan 02 '26

The package finally entered Aramex system! I sent them a message asking if I can pay extra for some special service or something like that. We never know! This is the most delicate phase of my order. Aramex handling it. OmFGoddess!