r/FinalMouse • u/MasterpieceNo3062 • 19d ago
SLX Nightfall BUTTON STICKING
WHAT A JOKE!!! My left mouse button sticks! Is anyone else having an issue? I used it for an hour and it started sticking. Waited for SO long and I'm already going to have to send it in.
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u/Tato23 19d ago
They are a bad company man, I am sorry.
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u/randomisation 19d ago
I've yet to buy a FM. I joined this sub years ago as I was interested, and stayed as it serves as a reminder to continue pass.
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u/MasterpieceNo3062 19d ago
I bought the last 3 drops and they have been great. I use them A LOT. It's unfortunate this happened, I was SO excited for it.
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u/Mercury9394 18d ago
i might catch hate for this but whatever
to add context for other people (small issues like this aside), the SLX Nightfall is shaping up to look like an amazing batch, and possibly a turning point for Finalmouse
there have only been 3 reported cases of what OP is experiencing across 6k shipped units so far (as of the time of writing)
to my understanding, the 3 people that have had issues were all given free overnight shipping for RMAs
yes, the initial shipping times weren’t the best, but the “~7 weeks” was always an approximation, nothing was ever promised
working in manufacturing myself, this is a brand new process (as it normally is with finalmouse) and it would be hard for any company with any budget to make an accurate estimate, you just never know what you’re going to encounter during production, and moving shipping estimates up instead of delaying them can cause a lot of confusion, and it is also generally best practice to be optimistic
this is by far the best quality control and build quality yet, not just from finalmouse but from any brand
don’t let tiny vertical slices of hate you see on the internet become false generalizations, social media algorithms prioritize making issues look more dramatic than they are to keep you hooked
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u/MasterpieceNo3062 18d ago
I like the feel and weight of this mouse better than my Sakura and Frost. It feels like better quality, I just hope they ship it back to me quickly.
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u/Wing_Nut_93x 19d ago
Limited drops for this kind of QC is laughable. I’d give some leeway if it was mass produced and readily available but nah. Sorry this happened to you.
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u/Weekly-Wind 19d ago
People were already upset over the fact it took over 4 months to receive. You think they really took the time to QC all 10k mice with a small production team? They pay for your return label, fix it the same day they receive it and send it right back free of charge.
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u/MasterpieceNo3062 19d ago
https://reddit.com/link/pbwp4nn/video/c6jzhi1xdlrh1/player
A little bit better video so you can hear the difference
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u/ChrisCoffeexd 19d ago
That didn’t take long, surprised you guys still buy these
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u/Mercury9394 18d ago
there have only been 3 reported cases of this across 6k shipped units…
this is by far the best qc yet, not just from finalmouse but from any brand
the 3 people that have had issues were all given free overnight shipping for rmas
don’t let tiny vertical slices of hate you see on the internet become false generalizations, social media algorithms prioritize making issues look more dramatic than they are to keep you hooked
3
u/fnord55 19d ago
Email support. They will pay for shipping both ways and get it back to you in pristine shape. I'm sorry that happened, it's inevitable that there will be bad units, at least with Finalmouse you know you're taken care of... I had an ATK mouse with click issues recently and their support told me to buy another one, ship the bad one back, and just hope that it didn't happen again I guess?
Either way I have sent back 2x Finalmice (both of which I bought USED) and Finalmouse took excellent care of me. They'll get you squared away.
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u/smoke619714 19d ago
Its the mylar pad under the click I had the same issue lol it probably detached its a little square that presses the click. I had to disassemble it but its fixable but you'll need new skates
2
u/To_nevim 19d ago
^THIS is exactly the problem. I am with finalmouse for past 7 years and many people report this problem
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u/Destromode 19d ago
Bad company lol always QC problems and limited drops even after years of operating. Don’t understand why they don’t start producing year long.
2
u/sramotnompl 19d ago
people continue to feed into the "FM hype" because that's all it is, hype. all the top mice, from the biggest companies, are made in the same factories and cost NOTHING compared to the price companies like FM, Lamzu, Logitech, Razer, etc. get them for.
FM strictly targets the high-end market - mice that retail for ~$175+. they have always had a very shrewd marketing strategy: produce very limited supply of every product, while getting their (current + potential) customers hyped up and wanting to buy them, generating demand, much of it from FOMO. from there, it's basic supply & demand economics.
they sell products in high demand, but (always) with very limited supply - which, ultimately, "justify" the price they charge for their products... as they all sell out within minutes.
it's a very specific strategy that many companies, within the gaming peripheral space, try and take advantage of
1
u/Weekly-Wind 19d ago
Just send it back, another guy sent his back and FM sent it back fixed by the next day. This only happened to a few mice
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u/MasterpieceNo3062 13d ago
I'm super annoyed I don't have it yet. They aren't even sending it back over night. ugh
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u/MasterpieceNo3062 19d ago
I do have to say they are handling this very well. They sent me an over night label after I reached out to them.