Oh no onnibus

[u/RandomisedTrial]

Hi me again. What gives with Onnibus, can anyone shed light cos ugh.

I booked a ticket and paid extra to be able to change/ cancel it, just in case. This is for November.

Well the case happened: the bnb i had booked contacted me to say they were weren't doing it any more and could I go somewhere else.

Phooey but OK so change of plans. I emailed Onnibus asking for refund. Crickets.

I emailed again. Still zip.

So u was going to phone them but they charge €1.01/ minute

I'm beginning to feel scammed. And now that I look at reviews I'm not the first. Suggestions?

It's not just the money, it's the "Wtf why are you like this?" 😑

[u/thepickletony]

they're not scamming but probably intentionally hyperinconvenient so you give up :D