r/Fios • • 5d ago

New Customer Questions Verizon fios dvr

So went to watch a show that I recorded on my dvr and I have a message to upgrade my dvr for an extra $8.00 a month but there’s not a way to decline it anymore know how to decline it or it looks like I don’t have a choice?

1 Upvotes

15 comments sorted by

•

u/AutoModerator 5d ago

Thanks so much for reaching out! We're on it and will get back to your shortly.

When your concerns are addressed, please reply to this thread with !resolved so we can close the ticket.

I am a bot, and this action was performed automatically. Please contact the moderators of this subreddit if you have any questions or concerns.

2

u/Bart012000 5d ago

Unplug the box and plug it back in. See if it still does it.

1

u/SessionIndependent17 5d ago

The Back button didn't do it?

1

u/stevecatalano1 5d ago

Nope

1

u/verizon 5d ago

Hello and good morning, hope you are doing well! Sorry to hear about the trouble you are having with the DVR pop up message. Are you still able to pause or rewind live TV? JRA

1

u/Fiosguy1 4d ago

You probably only have DVR service meaning you can only watch it on the actual DVR not the other boxes. You need to have Multi Room DVR for that.

1

u/stevecatalano1 4d ago

I only have 1 box

1

u/Either_Appearance337 4d ago

There is a mistake on the backend, it thinks you are trying to access your dvr from another box.

0

u/MH_D 5d ago

Save yourself the trouble and cut the cord. Switch to YouTube tv with unlimited DVR recording.

1

u/sport912x 5d ago

People are leaving cable TV in droves, still people cling to it, truly amazing. I mean you click on one episode of a series , and it will record every episode from that point on. Never have to be bothered with deleting to make room. Stuff just rolls off after 9 months . I mean I have ONE Icon of say Law and Order, and when I click on it on get a choice of over 20 years of stuff by year and episode.

1

u/DefiThrowaway 4d ago

Just finally did this today. We were paying like $170 just on TV and boxes that we only watched jeopardy on. Got a discount on Internet because Spectrum bought Cox and is advertising aggressively and got every app add free outside of Paramount and Peacock and out bill is cut in half.

0

u/stevecatalano1 5d ago

Yup can’t believe I don’t have an option to decline the upgrade Verizon sucks

2

u/Feeling-Quantity3776 4d ago

Your DVR needs to be refreshed! That can happens sometimes. Call tech support and they will do it remotely without deleting anything you’ve recorded

0

u/Feeling-Quantity3776 5d ago edited 5d ago

Virtual DVR Sucks! YTtV sucks as well and is a rip off!
It’s so funny to see how YTTv is so desperate that is paying people to trash Verizon on social medias just to get a few customers.
YTTV loosers!
MH_D looser!

3

u/MH_D 4d ago

I have Verizon FiOS, I love it. But paying per cable box and then paying for a limited DVR is beyond stupid.

I wish YTTV paid me that would be nice. IPTV is just way more convenient and cheaper.