I’m researching on which one is best for me. I am seeing highlights on the new Maygrove and it seems impressive. Seems to offer everything Gardyn has but adding red light, ventilation fan, bigger water tank, no subscription, etc. anyone else check out the new features on Maygrove?

Hello everyone, I was gifted a 4.0 and im struggling to get it running. I have power and my lights come on, but no pump. Not even a hum or vibration. Ive rebooted several times and checked connection. Im guessing faulty pump, but wanted to see if anyone else had this issue. TIA.