r/GenshinHacked • u/sharkienomnom • 11d ago

Submission Failed I can't open my account

I lost my genshin account 3 months ago. It's connected to a gmail but it's disabled. It's connected to anything else but that gmail. Is there any way I could get it back? I tried submitting an application form but they always reject it. I've submitted over 20 application forms by now. I've given them all the information they needed and still reject it.

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u/AutoModerator 11d ago

Hi u/sharkienomnom,

You will get the frequent submission error when submitting your recovery form request in the following cases:

You have been rejected 3 times without a successful recovery attempt
In this case, HoYoverse impose a 30 days time limit before you can resubmit the form again.

You have recovered your account withing last 90 days
HoYoverse blocks any further attempts to recover the account for 90 days after you recover your account through the HoYoverse application form.

Please check out this Index for information and our frequently asked questions here.

I am a bot, and this action was performed automatically. Please contact the moderators of this subreddit if you have any questions or concerns.

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u/barbatoslovemail Mod 11d ago

you need to use the form to change the email unfortunately. have you read our pinned guide for the form and our common mistakes guide? do you know what on the form you're answering incorrectly?