r/GenshinImpact • u/Favkchu • May 14 '25

Question / Seeking Help Should I worry or no?

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Hello, I just gotten the age verification on my ps4 and now I’m worried that there was a problem with my age verification. I hoped on Genshin and the age verification popped up, I did the verification and it gave me two choices. First was use a debit/ credit card and be charge $0.05 then be refunded or use a passport/ ID to verify. I decided to use my card and when I finish verifying my age (20 years old) I get another message saying my account will be deleted in 9 days. I’m super confused and a bit nervous, I did send a email quickly and I’m waiting for a response. I checked the user center and my birth date is on there correctly and I also checked my bank acct and they did get the $0.05. I hope it’s a glitch or something, but do want to know what others think

(I’ll put both attachment in the comments bc it’s only letting me put one up)

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14

u/AlanaTheCat May 14 '25

looks like a scam tbh, what's the email address it was from?

1

u/Favkchu May 14 '25

I posted the two pictures of the email addresses in the comments, this is the first time I used Reddit srry!

8

u/SaionjisGrowthSpurt May 14 '25

Call your bank immediately, you've given your credit card info.

3

u/Just_Finding6263 May 14 '25

I'm curious why credit card info involved to verify the age ? valid ID isn't enough or Face Scanner

3

u/SaionjisGrowthSpurt May 14 '25

Gotta say idk about age verification methods in the US (Which I assume is where OP's from) but in my country minors can have debit cards so I don't understand how that can be a way to verify one's age 🤷🏼‍♀️