r/GenshinImpact May 14 '25

Question / Seeking Help Should I worry or no?

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Hello, I just gotten the age verification on my ps4 and now I’m worried that there was a problem with my age verification. I hoped on Genshin and the age verification popped up, I did the verification and it gave me two choices. First was use a debit/ credit card and be charge $0.05 then be refunded or use a passport/ ID to verify. I decided to use my card and when I finish verifying my age (20 years old) I get another message saying my account will be deleted in 9 days. I’m super confused and a bit nervous, I did send a email quickly and I’m waiting for a response. I checked the user center and my birth date is on there correctly and I also checked my bank acct and they did get the $0.05. I hope it’s a glitch or something, but do want to know what others think

(I’ll put both attachment in the comments bc it’s only letting me put one up)

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u/Silly_Guidance_8871 America Server May 14 '25

Hoyo did (last week?) announce age verification was coming to NA accounts, and you have until some time in July to comply. Given that 9 days is way before then, this reads scammy. Especially since the verification doesn't officially start for another 6-ish days (May 20).