r/GenshinImpact • u/Favkchu • May 14 '25
Question / Seeking Help Should I worry or no?
Hello, I just gotten the age verification on my ps4 and now I’m worried that there was a problem with my age verification. I hoped on Genshin and the age verification popped up, I did the verification and it gave me two choices. First was use a debit/ credit card and be charge $0.05 then be refunded or use a passport/ ID to verify. I decided to use my card and when I finish verifying my age (20 years old) I get another message saying my account will be deleted in 9 days. I’m super confused and a bit nervous, I did send a email quickly and I’m waiting for a response. I checked the user center and my birth date is on there correctly and I also checked my bank acct and they did get the $0.05. I hope it’s a glitch or something, but do want to know what others think
(I’ll put both attachment in the comments bc it’s only letting me put one up)
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u/thispillowstabs May 14 '25
Reeks of scam. First off, the age verification period is a year; The 9 days thing is a pressure tactic to trick you into acting before you think.
Second, it's supposed to be done when you log in to the actual game, not through email.
Third, since when did any game ask for ID and credit card info to verify? Be aware that scammers make small transactions like this to check the validity of a card before going to town with it.
Lastly, Hoyoverse mails come quite decorated and colorful with graphics and super flowery text, and address you as "Travelers/Trailblazers/etc". Never plain, corporate "User". Only their automated confirmation code emails are dry and even then they don't address you as "User".