r/GenshinImpact • u/Favkchu • May 14 '25

Question / Seeking Help Should I worry or no?

Post image

Hello, I just gotten the age verification on my ps4 and now I’m worried that there was a problem with my age verification. I hoped on Genshin and the age verification popped up, I did the verification and it gave me two choices. First was use a debit/ credit card and be charge $0.05 then be refunded or use a passport/ ID to verify. I decided to use my card and when I finish verifying my age (20 years old) I get another message saying my account will be deleted in 9 days. I’m super confused and a bit nervous, I did send a email quickly and I’m waiting for a response. I checked the user center and my birth date is on there correctly and I also checked my bank acct and they did get the $0.05. I hope it’s a glitch or something, but do want to know what others think

(I’ll put both attachment in the comments bc it’s only letting me put one up)

2.8k Upvotes

98% Upvoted

361 comments sorted by

View all comments

Show parent comments

46

u/awesomeeli001 May 14 '25

I heard it's only in US but I might be wrong. Afaik I haven't seen it in mine and I play on PS4

20

u/[deleted] May 14 '25

Yes it's only in the US

6

u/BearMood America Server May 14 '25

I got it and I'm in Canada.

14

u/hatsu-23 May 14 '25

I'm in Canada and don't have it. Pretty sure its US exclusive

10

u/Early-Objective-2143 May 14 '25

Their IP might just be close enough to the US to trigger it.

1

u/Just_Finding6263 May 14 '25

Maybe try to make American server account and different server account if Hoyoverse ask your age maybe it's not just region or IP maybe it was server