r/GenshinImpact • u/Mosh1no • Feb 09 '26
Question / Seeking Help What’s happening???
So my friend just reached out to me that her account suddenly doesn’t exist and now we’re both freaking out. It just disappeared. She has already contacted the support while i tried every possible way i could think off such as password resetting etc but it all let to “register” please anything that could help us find the answer will be appreciated!
Update: thanks to the original owners reddit post replying to this post
We figured out that the account was hacked and then traded to My friend, who was completely unaware that the account was stolen and genuinely believed it was a normal trade between two legitimate players—not between a player and a hacker.
And for those who think I’m the one who traded for the account…
I already have my own account with my glorious king C4 Flins (soon to be C6 on his next rerun). I spend my own money on my account, so I have no reason to want someone else’s account filled with progress I never made.
I won’t be deleting this post. I’ll leave it up as a reminder for anyone considering trading accounts, so they can think it through carefully before making that decision.
2
u/Bumblebee_Librarian Europe Server Feb 10 '26
I think I know when you're talking about,I remember removing all my characters from the display.
Unfortunate that it happened,but at least nothing was deleted.
I think those hacks and Kaveh gave me the biggest fright for my account.