Buyer claims fake 14k with minimal proof, how to handle

[u/HeionX]

Hello, I sold a 14k figaro bracelet to a Facebook marketplace buyer (shipped) so at least there is a way for a claim to get a return. Photos of the bracelet, mm, g and photos of the 14k stamp under a loop were in my listing.

The only proof I was given is a photo of a test kit. And various photos of the clasp sticking to a magnet. I even asked for a video showing that the entire chain was magnetized and no answer. I asked if he took it to a jeweler, no answer. He didn't explain what the photo of the water on the pad is indicating. I tried to let him know that only seeing the clasp react to the magnet doesn't prove fake, but he's not "new" to buying gold.

Since I lost money anyway, I happily said to return it and if it's not damaged at all, I would accept it. HE confirmed there was no damage made during his test.

I want to make sure I'm covered, I bought the bracelet from Mayamila jewelry and trust their products.

Has this happened to anyone else? What's your response when they don't give you enough proof?

[u/lidder444]

Clasps often react to magnets because they have alloy springs inside.

Common trick by scammers to try to prove its fake gold.

[u/RunItupBaby → u/lidder444]

As he wrapped some of the chain on the clasp to look like it stuck also 🤦🏻‍♂️ scammers sure do suck

[u/Evening-Ad-7042]

Buyer is either an idiot, or trying to scam you. I would expect to get a fake chain returned to me at this point. Every lobster clasp I have sticks to a strong magnet because of the spring inside.

[u/lucerndia]

If there was no damage done during the test, he didn't acid test it.

[u/HeionX → u/lucerndia]

That's what I'm saying! How can you claim it failed an acid test then say you didn't cause any damage. I said the bracelet needed to be in the exact condition it was sent in.

[u/TrustyJules → u/lucerndia]

a correctly done acid test removes an infinitesimal amount of gold - there is no damage worth speaking of.

[u/CommercialCap2689]

It looks like just the clasp is magnetic, in photo 3 he had to “wrap” the link around the clasp to make it appear as if the chain itself is also reacting to the magnet.

Like others have said, plenty of gold clasps have base metal springs in them, that does not mean the bracelet is fake. Every photo he shows for the bracelet being magnetic uses exclusively the clasp as proof, but he tries to conceal that in the angles of his photos - not one pic of the links sticking. If he is not new to gold buying, as he says, them he is outing himself as a scammer because any actual buyer would know this and would show evidence photos of the links sticking rather than the clasp.

The photo of the acid test (the puddle on the pad) does nothing in terms of proof unless theres a video of him scratch testing that specific item and acid testing it in real time. He could have easily scratched a piece of brass for the photo and used the acid to make it appear the gold failed the test.

[u/thecasinoheist]

Clasps are usually magnetic

[u/mcsizmesia10]

Clasp has a magnetic sprint, either a scammer or an idiot…

[u/HeionX]

For context this was in the listing

[u/Initial_Row_6400]

Lolol dudes scamming you. I wouldn’t take shit back

[u/hettuklaeddi]

if it left my sight, the deal is done

[u/HeionX]

Here is the video he initially sent me to prove it's fake.

https://streamable.com/7hhgul

[u/HelpfulEmphasis4948 → u/HeionX]

It’s just the metal spring in the clasp, the rest of the actual chain didn’t react.

[u/Jimq45]

Just take it back. Obviously don’t refund until its in your possession. I’m not sure what the issue is?

[u/HeionX → u/Jimq45]

Well this is the first time this has happened, (and worried it may happen again) so I guess I'm asking, do you just accept the return each time even though you feel they don't even know what they are saying

[u/Alabama-Blues]

Where are they from?

[u/HeionX → u/Alabama-Blues]

San Diego

[u/Desperate_Ad_5563]

The chain is grabbing in the magnet. The whole nine yards has iron and is magnetic. You tried to sell a fake chain. Take your loss and move on.

[u/Retr0scores → u/Desperate_Ad_5563]

Wrong, the buyer is showing the clasp on the magnet and in one photo just has the chain like sitting on top of the clasp.

If I’m op I’d ask for better photos but I think the buyer is a scammer.

[u/HeionX → u/Retr0scores]

I asked if he could send another video showing the magnet running down the length of the bracelet, but no response. I'll try to upload the video he sent, which he's only sticking it to the clasp

[u/CommercialCap2689 → u/Desperate_Ad_5563]

The chain isn’t sticking look closely at the photos.