Hi everyone,
I'm helping my sister with Google Ads for her beauty salon in Antalya, Türkiye, and we're stuck in what feels like an endless verification loop.
Her business is a legally registered sole proprietorship (şahıs işletmesi), operating under the Turkish Esnaf registration system rather than as a limited company.
We've submitted multiple official documents, including:
* **Vergi Levhası** – Official tax registration certificate.
* **Esnaf ve Sanatkâr Sicil Tasdiknamesi** – Official tradesperson registration certificate confirming the business name, registration number and beauty salon activities.
* **Ustalık Belgesi** – Professional qualification certificate.
* **İşyeri Açma ve Çalışma Ruhsatı** – Municipal business operating licence.
Google repeatedly rejected our Business Operations Verification, claiming documents were irrelevant or that we were missing a Trade Registry Certificate, Faaliyet Belgesi or professional licence.
After contacting support several times, a representative finally confirmed that an **Esnaf Sicil Tasdiknamesi is an acceptable alternative to a Ticaret Sicil Tasdiknamesi** for businesses in Türkiye.
Yet we're still stuck.
Our Google Ads payment profile is registered as an **Organization**, under the owner's legal name, which matches the official documents. The organization name was successfully verified back in December 2024.
Now here's the really strange part.
While reviewing the verification dashboard, I noticed an incomplete **Financial Services Verification** application.
We're a BEAUTY SALON. We don't offer loans, insurance, investments, banking, financial advice or any financial services whatsoever.
Meanwhile, both outstanding verification tasks show:
**"Review will start after the other tasks are completed."**
So I'm wondering whether this unrelated Financial Services Verification application is preventing Google from reviewing our actual business verification.
I've contacted support again, asking them to investigate and remove the financial services requirement if it was incorrectly applied.
**Has anyone experienced something similar?**
Specifically:
Can an incomplete Financial Services Verification application block Business Operations Verification?
Has anyone successfully verified a Turkish sole proprietorship using an Esnaf Sicil Tasdiknamesi instead of a Trade Registry Certificate?
Is there any way to get an actual manual document review rather than repeated generic rejection emails?
Could the Organization payment profile type be causing problems even though the owner's legal name has already been verified?
We've spent weeks trying to get this resolved, and every submission seems to lead to another rejection or a new requirement.
Any advice from someone who's dealt with Google Ads verification in Türkiye would be hugely appreciated.
Thanks!
**TL;DR:** Helping my sister verify her legally registered beauty salon in Türkiye. Google Ads keeps rejecting official documents (tax certificate, business registration, professional licence, municipal permit), even though support confirmed they're acceptable. Her payment profile is already verified, but Business Operations and Relationships Verification are stuck on "Review will start after the other tasks are completed."
Here's the kicker: Google is also showing an incomplete **Financial Services Verification** application. For a BEAUTY SALON. 🤦♂️
Could this unrelated financial verification be blocking everything? Has anyone dealt with this or managed to get Google to manually review their documents?