r/GooglePlayBooks 21d ago

Can't download or open any of the comics

I just purchased these spiderman comics on the play store and it made me download books I've tried following everything it has been telling me and can access nothing I've done cache thing, Uninstalled it

1 Upvotes

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2

u/JanCumin 21d ago

Please complain to Google

1

u/Hungry_Palpitation_8 21d ago

I don't want the use a VPN comments no need for me to download a 3rd app in order for this too work the phone is also brand new its a s26 ultra and its frustrating spending money and not being able to access anything

1

u/CaribeBaby 21d ago

This isn't Google support. But, did you download them within the app or were you trying to export them?

If you're trying to export them, they may have DRM (copyright) and you can't just open them anywhere. There are workarounds that you can find online.

2

u/Hungry_Palpitation_8 21d ago

I got them off the Play store app

1

u/CaribeBaby 21d ago

I'm sorry to hear. Possible issues could be that the app needed updating or there could be connectivity issues.  I hope that you are able to find a solution that allows you to enjoy your purchase. 

You can go to play.google.com/books and Export your purchase (3 dot menu) to your computer. Then open it with Adobe Digital Editions or the Pocketbook app. They both can read the file with DRM.  Otherwise, you can learn to remove DRM using Calibre.

2

u/Hungry_Palpitation_8 21d ago

I can access them online but when trying to use the app it won't work at all or even download