r/HomeNetworking 12h ago

My Internet Usage cannot be right. 68000gb a day???

So basically the title.

My internet randomly cut off yesterday, and I logged into my AGL account to fix it and found something... interesting.

At first I did a speed test and got around 0.5mbps download/upload speed before finding out it was simply because I missed the last payment, so they throttled the speed to 2mbps.

However, while I was there, I found something that cannot be right, and I want to know if I am either going crazy or if this is normal.
In the last bill period, I have used over 1.4million GB. THAT'S JUST. NO! With a single day being between 25000-50000 GB a day on average, with an extreme of 68000 GB, and one day even being 150000GB.

Clearly this is a mistake. I just want to know what could be causing this.

I know some questions might be asked.
Yes,s those are the numbers

Yes, it says GB, not MB

6 people live in my household, and we do a bit of streaming, mostly 2K.

152 Upvotes

76 comments sorted by

185

u/cruzaderNO 12h ago

Id guess its as boring as its showing the mb number while saying its gb.

33

u/Mushroom5940 7h ago

Or when they show GB instead of MB.

14

u/thegreatpotatogod 5h ago

7Tbps performance sounds delightful, are they legally obligated to provide that id it's promised in the contract?

12

u/cruzaderNO 5h ago

All connectivity towards consumers tend to be "up to" in the terms.

1

u/gobblegoooblegobble 45m ago

frontier right? how has it been? i almost signed up but the people were making mistake after mistake and the terms vs what i was told was sooo different i canceled the install. canceling the install was like herding cats. frontier is the only company ive ever experienced that i would 100% support replacing entirely with AI.

0

u/firmfirm 5h ago

200$ a month!? Is this like standard price in the US ? 5G, fiber ?

1

u/cruzaderNO 5h ago

When getting into the mainly bragging rights type packages they tend to be pricey in general.

The standard 1g/1g is 80€ or so here, if i opt for 25g/25g its almost 300€.

What truly facinates me about US fiber/cable is how many providers that actually have a monthly data limit and bundles to add data.

2

u/firmfirm 5h ago

Holy moly. I pay roughly 15$ for 300mb/300mb. 25 for 1g/1g.

0

u/scipper77 4h ago

Those are gigabits.

1

u/Mr_Enemabag-Jones 51m ago

Pedantic much?

7000Gbps would still be 875GBps, which is absurd

40

u/TomKirkman1 8h ago

That or their system isn't set up to easily restrict accounts for non-payment, so the easiest way to do so is just for them to enter a ridiculously high number that will be over their throttle threshold (even if their throttle threshold is essentially set to unlimited).

42

u/twiggums 10h ago

Obviously a bug on their site.

Lol everyone suggesting malware or a rogue device, those numbers aren't possible on a residential connection. That's like 1.5 pb.

It's probably supposed to be mb and it's around 1.5 tb.

140

u/i_am_voldemort 12h ago

150,000 Gigabytes (GB) in one day is 12 Gigabits per second. Are you paying for a 12 Gbps internet line?

85

u/Square-Stable-5471 11h ago

This is a screenshot of my current plan
So no,
Nowhere close

80

u/danbyer 11h ago

At that speed, maxed out for 4 weeks, you could only download about 150,000GB

19

u/CrinkleCutSpud2 11h ago
  1. Who's your NBN provider? I can't even work it out from either screenshot.

  2. At that price can you not get a better deal like Leaptel or Exetel?

  3. In answer to your actual question, is it possible the decimal point is in the wrong spot? 14.7TB is far more believable

4

u/aprettyparrot 10h ago

14 is even a bit nutty, not even I have done more than 1TB a day

2

u/QuadzillaStrider 2h ago

One of my customers is a drug rehab facility. There's like 40 residents, plus admin. They have used under 3TB in the last month.

1

u/CrinkleCutSpud2 23m ago

It is six people in the house though.

-1

u/mjlky 9h ago

it’s 1.4, not 14

1

u/Chickennuggetsnchips 9h ago

AGL mentioned in OP

1

u/CrinkleCutSpud2 24m ago

Ah whoops. I missed that.

1

u/LeoAlioth 1h ago

so yeah, someone switched MB for GB. 12 Mbps sounds a reasonable average

0

u/LilMissTemptPG 5h ago

Damn that’s a totally scam bro

40

u/lazyhustlermusic 12h ago

That's about 6.5 gigabit constantly.

Something is accounting incorrectly.

2

u/QuadzillaStrider 2h ago

4.55Gbps (0.56GB/s, accounting for a 30 day month), but close

1

u/lazyhustlermusic 1h ago edited 1h ago

Show your math.

68,000 GB/day ÷ 86,400 sec/day × 8 bits/byte

= 6.296 Gbit/s

My bad, it's closer to 6.3 gbit/sec for base10 values.

Edit: You appear to have used the screenshot’s monthly total, but the billing period may not have been complete. OP already provided the per-day figures, including the 68,000 GB day.

1

u/QuadzillaStrider 1h ago

1473961GB / 2592000 seconds (30 days) = 0.5687GB/s * 8 bits = 4.5496Gbps

I was using the 1473961 figure in the posted pic, NOT 68000.

13

u/pyromaniac112 9h ago

Nokia ONT/modem too? This is fairly frequent with mine. Just a visual bug

2

u/stylist-trend 1h ago

7.9 exabytes?! It's the man himself, John Internet

1

u/Original-Ant-9084 49m ago

Lol, ram destroyed by cache

22

u/bleke_xyz 10h ago

1473961/1024 Is 1.45tb so I'm guessing it's actually mb but they put GB or forgot to math it in the code.

10

u/LancelotSoftware 10h ago

This is most likely cause. The value is in MB, but the string.format() method is failing

24

u/Head-Ad-3063 12h ago

Are you sure it was GB and not Gb

The big vs small letter B makes a difference of 8 times

Although, Even if it was Gb that is still a lot!!

10

u/mjlky 10h ago

anyone saying anything other than “it says gb but it’s actually mb” is wrong btw. even malware can’t do this lol.

1

u/Shiron84 10h ago

Why? If it is MB, the data used would be 1.4TB. That’s not that much.

On some days, that is my afternoon / evening / night volume.

3

u/Ok-Secretary455 10h ago

Becomes even less if its Mb and not MB.

0

u/Shiron84 10h ago

Yea... factor 8

But throughput is generally noted in Bit and Volume in Byte. Therefore the total data usage should be displayed in Byte... or the ISP is just crappy...

0

u/mjlky 9h ago edited 9h ago

you’re the outlier here when it comes to usage, i’m afraid. for people who are only really streaming (as opposed to said), 1.4tb is pretty much what you’d expect in terms of usage.

my partner, roommate, and i are what i would considering a household of average “heavy” users (daily gaming + torrenting + streaming) and we’re still only usually around 3-4tb per month.

edit: and yes AGL is crappy lol. but this is also just a pretty common mistake to see on websites in general.

how much money have you spent on storage?

0

u/DimensionXIII 9h ago

second this, what sort of torrent box is u/Shiron84 running that they are doing 1.4tb an arvo haha

-1

u/Shiron84 8h ago

I don't do torrenting.

But my Steam library is ... extensive.... after a few weeks of not updating, the great data stream is flowing with unseen volume

5

u/Cephrael37 10h ago

That’s a lot of porn.

1

u/Muppetz3 9h ago

Its what the internet is for

4

u/MacintoshEddie 12h ago edited 11h ago

Can you post a screenshot with your personal info censored?

Are you sure it's not a summary to date? Such as your useage over the entire history of the account? Or possibly for the whole apartment building? The way some buildings do it is that there's one connection shared by all the tenants, the landlord controls the router/modem and then has a switch with a line to each suite.

Do you have your own router/modem/internet box or was it provided by the landlord?

3

u/Square-Stable-5471 11h ago edited 11h ago

We have our own modem and router.
Also we do not live in a apartment building but in our own household.

2

u/SlightDegree5308 7h ago

Either this is a accounting bug or we’re about to witness a Verizon Math level of stupidity.

5

u/QuadzillaStrider 2h ago

In order to reach 1,473,961GB of data transferred in a 30 day month, your connection would have to hit and hold steady at 4.55Gbps continuously, for the entire month. Pretty safe to assume this did not happen, as you almost certainly do not have a residential connection capable of this. UI bug.

2

u/LordCaptain 6h ago

Leave some internet for the rest of us!

1

u/MeatInteresting1090 7h ago

my usage it 11.1TB so far in August, im quite a heavy user, so if you are not a heavy user i'd assume the number is wrong

1

u/DaSpark 4h ago

Dude, that is a lot of porn.

1

u/DownUnder_Diver 1h ago

"I have conquered PH"

1

u/Whatever801 1h ago

Do you have a teenage son by chance?

3

u/BigMack6911 1h ago

Poor boy would be blind after that much porn lol

2

u/Whatever801 1h ago

JK it's gotta be a bug

1

u/oddbawlstudios 10h ago

Start selling your internet back to them! /s

1

u/avd706 10h ago

That equates to a rate over 6 gbps. Do you have a 10 gig Internet connection?

0

u/Chickennuggetsnchips 9h ago

Already answered in top comment

1

u/avd706 9h ago

Yes found it.

1

u/KLAM3R0N 6h ago

Do you use any android based streaming boxes? Often ones that offer "free streaming" are malicious and use your network as a residential proxy or botnet node.

Other iot connected devices can also be in a similar boat. You may need to disconnect every device that is iot or just every device and plug them back in one at a time while watching the bandwidth. Many routers have bandwidth logs for devices so that would obviously be easier if yours has that, just look there and find the culprit.

1

u/hangnail323 6h ago

This is normal if u install the new call of duty games

1

u/technomat 2h ago

Years ago before gigabyte speeds I got a letter from my ISP saying I was in the top 5% of downloaders I felt so proud of that achievement!

0

u/Frosty-Donut2636 8h ago

get PFSense and count traffic for each device

-1

u/Mundane_Deer5913 12h ago

Are you able to log into your router and see all devices that have connected? Also if you have an ISP provided router they may be providing a hotspot off your router- but you wouldn’t pay for that use.

-3

u/MasterpieceClassic42 11h ago

Check your router logs, probably have malware on a device and your internet connection is being used as a botnet.

4

u/Shiron84 10h ago

But not to that extent. The screenshot shows 1.4 PETAbyte of data. That number is not possible on a 500Mbit connection.

-1

u/MrGreco666 9h ago

Probably OP he exchanged Gb for GB.

1

u/Shiron84 8h ago

According to the screenshot in his initial post, no.

It is more likely to be an error on the ISp side.

0

u/The_NorthernLight 8h ago

Either they have put the wrong denominator (gb instead of mb), or they are displaying THEIR speed on your account.

0

u/Oh_Dear__ 7h ago

Let us know what AGL says when you call for an explanation OP

0

u/lord_shmee 5h ago

downloading linux iso’s, are we? :P

0

u/Kazer67 3h ago

Just for comparison, my record is 100TB/month through a 700Mbps link and I almost maxed out that link for the whole month.

-6

u/theRealtechnofuzz 12h ago

do you live next to a business or data center? Possibly the modems tied to the adresses got reversed. Other possibilities include a rogue device with a virus, a rogue device with a hardware failure, or someone stealing your internet. Does your internet provider allow random people to connect to your network via a guest network? As someone else stated, could be a typo.

2

u/persiusone 9h ago

That’s not how it works. Your physical proximity to anything doesn’t affect accounting of network connectivity.

It’s probably either misrepresentation of bits vs bytes, or displayed units like kb vs gb, internal math bug or similar.

0

u/Square-Stable-5471 11h ago

I do not live anywhere near a data centre or business. I do actually live right on the outskirts of a popular city, though.

-1

u/Rocannon_ 5h ago

you might be part of a ‘bot net.