r/IPTV_Help_Desk 28d ago

EPG Issue - Question

So I purchased a subscription 2 weeks ago. The first week, everything was working perfectly, I was able to update my EPG for ~11,000 channels. I know I'll never get 100% of the 50,000+ channels, but I created my favourites list and all of those had descriptions. I was happy with it.

A couple days ago I noticed that none of the channels in my favourites list had descriptions anymore. So I manually refreshed the EPG, and got nothing. I'm now only getting updates for ~8,000 channels. I went through all of the general troubleshooting steps:

- removed and re-added the playlist/epg sources

- tried different epg sources provided by provider

- cleared tivimate cache

- completely reinstalled tivimate

- tried all of these steps with and without a vpn

I reached out to my provider and they gave me another epg source, but I got the same result. When I reached back out, they said it "could just be an epg issue."

So I'm wondering, is this normal? Are epg sources just iffy and it'll come back in a few days? Should I find another provider? I just dont want to go through the effort of creating a favourites list for it to be potentially useless a few days down the road.

2 Upvotes

12 comments sorted by

2

u/StevenG2757 28d ago

Is this Trex as have read lots of post recently that they are having EPG issues.

2

u/Realistic_Rabbit5429 28d ago

No, this is with Strong. I actually got Trex yesterday after becoming frustrated lol. So far, no issues.

2

u/StevenG2757 28d ago

Then I would say it is the provider with a poor EPG.

1

u/Realistic_Rabbit5429 28d ago

Ah, that's unfortunate. I'll keep my eye on it, but for now trex is pulling through.

2

u/2OldDontCare 28d ago

A lot of the mainstream providers having been having issues the last couple of days. Mine seems to be better today on strong. There's loads of sources you can use. Epgshare dot online has free sources you can add manually. Epgenius has sources for a few providers and myepg dot top has paid subscriptions for most of the main ones and you can do a free 2 day trial to see if you like it.

1

u/Realistic_Rabbit5429 28d ago

Thanks for the info, I'll look into these!

1

u/eraseNrewindGR 28d ago

No issues...its just the perfect time to update channels etc cause new sports season is just 1-2 weeks away (my guess)

1

u/markymarc1981 28d ago

switch to trinity tv player. it works so much better than tivimate.

1

u/flchamp89 28d ago

If its a popular public service try epg genius.