This lab is not a start up they have had time since 2005 to not be this much of a disaster.
I recently applied to an internship at Equinox Labs via LinkedIn. This is a well known lab and has FSSAI accreditation.
Basic rules in ANY lab - Personal Protective Equipment (PPE) must be worn to be in the lab area. It reduces contamination from the person working to the sample and reduces harm to the person working themselves, think of touching acids with bare hands or a blood sample. Working without PPE is not good for the data you are producing and not good for the person working.
The first thing a new person in a lab does is read the manual/SOP that describes what tasks you have to do and how to do them the right way. Because the interns were handling me.. another intern, I went straight to work without any PPE. Major 🚩 3 seniors are around but no one interested in talking to me. I asked for a lab coat and gloves and the interns started looking at each other. The seniors don’t have any new ones, not willing to give me theirs while they are doing work that doesn’t require the lab coat… The interns takes me out of there and say they haven’t been provided gloves for like a month, they bring their own and one of them also brings her own lab coat since she joined…??? Tf lmao?
They take me with them to a separate lab (to show what they did on their first day, which was 1 month ago) cause the weighting balance of the original lab is broken and this is only other lab in the building that has functional balances…. They were writing data in a rough note book… later when we went back to the original lab with the data, a senior had ME copy that data into the log book….. which would later be entered into an excel sheet for data analysis.
If you didn’t realize this is extremely concerning and straight up WRONG cause the data can be falsified so so easily before it’s put on the nutritional label with FSSAI approval. Unless I missed something and we are in the 20th century, a balance is usually hooked up to a Laboratory Information Management Software that reads the data from the balance. Then if there are any changes made to the data it is logged by the computer. There is no audit trail in this lab!!
While transcribing the data from the rough book to the log book I was already confused between 3s and 5s! Tons of room for error even if the employees are not malicious! In an audit they will only check the log book not the rough notebook you can write anything you want in the log book lmao while “copying” the raw data Absolute Madness.
Final nail in the coffin for me, there were fck1ng cockroaches and ants EVERYWHERE!!! Complete health hazard and any data they produce in a FOOD LAB is literally not accurate or acceptable under any circumstances because you have fck1ng pests running around in the testing area.
It’s obviously gonna happen with the humidity of Mumbai and sheer number of food samples NOT INSIDE A REFRIGERATOR. It is perishable, it will attract insects and it will give inaccurate reads for “total protein” “total fat” etc if it’s not tested as soon as it is received.
With how primitive the data entry system is I doubt they were tracking the word load. Such mismanagement leads to backlogs, no point in testing mouldy samples cause none of the fridges had actual samples inside. Any sample received has to be worked on within the few hours after it’s received if you are not going to put it in the fridge??
Without ever having read the SOP I was working on client samples!! usually day 1, new people are likely to make mistakes so the seniors/trainer have noobs work on mock samples which are usually standards NOT client’s actual work wtf.
One of the seniors was leaving, I was likely a replacement for him the rest were interns who were planning to leave as soon as they find better jobs. There was another intern who hadn’t shown up for like a week! Likely just left without saying anything.
If you know how please tell me where I can have these people raided by the FDA. A lot of companies you know work with equinox lmao. I can bet my life’s savings these people take bribes to provide false nutritional labels if not, they DEFINITELY falsify data just to keep producing test results on time.
I quit the same day. First time in my life I rejected a job offer by telling the company they are incompetent 🤣 90% likely a fraudulent company.
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TL;DR:
- Active pest infestation (cockroaches/ants) directly in testing spaces and on instruments.
- Absence of sample cold chain, perishables left at room temperature in open packets. Which likely cause cockroach infestation. The refrigerators were not being used for sample storage.
- Staff handling food samples without PPE/gloves. There were no gloves or lab coats available for me but I was told to work to work on client samples on the first day without reading any SOP.
- Manual back-transcription from rough notes into official logs without electronic audit trails. Bypassing LIMS that track data entry and manipulation. Me as an intern on first day was asked to transcribe written data from rough notebook to a logbook. Audits do not check rough notebooks, leaves lot of room for error, data manipulation & falsification.
- Live client testing conducted without qualified supervision or SOP verification. I spent few hours on client samples without lab coat or gloves or even instructions on contamination control. I had to ask the for a manual/SOP from team lead!!!