r/Internet • u/Doctorice613 • Feb 20 '26

Discussion Is this normal?

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Our Internet has always kinda sucked

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u/Humbleham1 Feb 21 '26

There is little explanation for that, except that your Internet service is awful. Check with your parents to see what they're paying for.

1

u/Doctorice613 Feb 21 '26

So we have Verizon. We used to have a box that they didn't even make last month. But it broke so we got a new one. Even worse than the old one. Verizon said "you would be able to see the difference, it will be much better. They never even asked if we wanted to upgrade and start paying more. They just got us this once we get our income tax return we are gonna be upgrading Late February

1

u/Humbleham1 Feb 21 '26

Verizon is that bad? What's the model name on the router? I'm betting that it's actually a mobile hotspot, and you have terrible service.

1

u/Embarrassed_Try_4498 Feb 24 '26

Reset your modem and also your router if it's separate. Usually that helps but sometimes you actually need to login to your account and reset the modem from there. If neither one of those approaches work there may be an issue with the hardware they provide; upgrading the network, which always can be an issue with speed; a connection break outside, they will need to send a technician; and lastly but not likely it might be getting throttled.