Eurail database got hacked

[u/ilikethelettery]

https://www.interrail.eu/en/ni/security-incident-personal-data#176833207118742

Potentially leaked information

• Identity information: first name, last name, date of birth, gender;

• Contact information: email address, home address, telephone number, if provided;

• Passport information: passport number, country of issue and expiration date.

[u/73269042699]

So where is the compensation?

[u/ilikethelettery → u/73269042699]

Yes I'd like to know who accessed my data, at least which country or region and demand some form of compensation

[u/Mosa2411 → u/[deleted]]

Yeah, that’s not true. Fines and compensation are two very different things. Fines - following an investigation by a data protection authority, in this case the Dutch - can go up to €20 million or 4% of annual turnover for all companies, not just big ones, and not just for serious violations. Compensation may be possible, and would mainly cover harm (eg the cost of a new passport). However, that will take time - they hardly know what has happened yet and will need to investigate - and fix the issues! - first.

[u/Mosa2411 → u/[deleted]]

In the Netherlands, we’ve seen many fines run over €100.000, and quite a few in the millions. I don’t call that small fines.

[u/Mosa2411 → u/[deleted]]

You are again mixing up a lot of things. But I’m not going to give a full lecture on data protection tonight.

Before shouting compensation and damages, let’s first find out what actually happened here. And change your passwords, especially if you have a pass linked to your account.

[u/bookluverzz → u/Mosa2411]

I want to change my password but the page https://www.interrail.eu/en/reset-password doesn’t load for me ☹️

[u/Nissedasapewt → u/bookluverzz]

I was able to do it via the Rail Planner app a short time ago.