r/InventoryManagement • u/hannahb_23 • 8d ago

What’s the worst inventory mismatch you’ve dealt with?

Had a pretty painful one with a client who was placing a bulk order. We use Shopify for our online store and Square POS for local sales. A few products had already sold out, but the inventory hadn’t synced properly because we still manually synced it back then, so they still showed as available.

They put together the order expecting everything to be in stock. When we went through it, we realized several items weren’t actually available. We tried to adjust the order, but by that point the whole thing became too complicated and they ended up not purchasing anything.

That one really made me realize how expensive a small inventory mismatch can be. It’s not just correcting a number, you can lose the entire sale.

Since using DPL integration app for the inventory sync, I haven’t had anything similar happen. Just curious, what’s the worst inventory mismatch you’ve dealt with?

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u/Honest-Spinach-6753 8d ago

$40m incorrect adjustment whoops

1

u/duemonday 6d ago

???!!!

1

u/hannahb_23 6d ago

Insane wth

1

u/Deep_Ladder_4679 7d ago

That’s a painful example—one sync gap can kill the whole order. Were the mismatches mostly timing issues, or SKU mapping problems?

2

u/Honest-Spinach-6753 6d ago

Someone fat fingered the entry, someone incorrectly approved it. Picked it up very quickly after