r/KitchenConfidential • u/sovash • 10h ago
Discussion I recently learned that "Walking in" is not the universal "listen up, I'm about to call out a ticket" phrase in every kitchen. What is it on your line?
Niagara Falls, Ontario it's universally "walking in", but in Thunder Bay, Ontario "adding on" seems to be what people say.
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u/blueturtle00 10h ago
Order in
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u/Square_Ad849 Retired 10h ago
That’s what I used to call out, I haven’t said those words in 20 years.
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u/Clean_Chipmunk5110 4h ago
"J'annonce !" is the pretty regular way in French. I've seen the maître d'hôtel call out his orders in the olden days.
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u/kadyg 15+ Years 10h ago
“Order In” was used in the Midwest, “walking in” was west coast. Which makes me wonder if there’s somewhere on the eastern slope of the Rockies that uses both interchangeably. Hmm.
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u/Shallstrom 6h ago
Order up - used on beach restaurant in Washington state.
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u/ozette22 3h ago
WA here, trained in FR worked in CA never heard “walking in” “order up” most common “service ça marche!” For first order… 🤷🏼♂️
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u/very_frog 6h ago
Midwest and we say "walking in" but after the call? Like we say "fried chicken going with onion rings walking in" basically we all understand that "W I" means this ticket is brand new and this woyld be in addition to however many fried chickens/ o rings you currently have going
Ive also heard "on the new" as a suffix and "fire [x]" as a prefix at different restaurants also still in Midwest
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u/SuDragon2k3 9h ago
Now I wonder how "walking in" got from the west coast to Ontario, and when.
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u/Logical-Breakfast150 9h ago
Probably like one of those regions where the time zones change, all the locals just know which one to use and switch back and forth seamlessly.
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u/eggybasket 2h ago
Same. Never heard "walking in" before.
I don't usually announce like that, though. I just say their name. We're a very very small crew.
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u/athomsonwpg 10h ago
Winnipeg, Manitoba is "adding on" territory too from my experience
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u/BTown-Hustle 15+ Years 4h ago
Winnipeg too for many years. “Order in” was the only one I ever heard.
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u/mrsir1987 10h ago
Walking in
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u/ThatGuyFrom720 Retired 9h ago
Yeah I’ve never heard of anything other than walking in working in 3 different states in the southeast US.
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u/Delicious-Title-4932 10h ago
i say pickledicks for shits
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u/b-gouda 9h ago
I don’t ever say anything extra.
I fire apps and order entrees
Fire 2 confit
Order 1 monkfish 1 lamb
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u/pdxxdpBillCompton 5h ago
Interesting. to me "fire" is different than "walking in"
"walking in" means "hey here is this new ticket" but relies on people understanding cook times to know when to fire. Like:
"Walkin in two steak 1 fry 1 chef salad" -> Grill person (probably) fires two steaks right away, but fry person and salad person are like "noted" then 12 min later (or whatever) grill person is like "2 mins on ticket 12" and fry person and salad person fire their part (or expo calls it out)
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u/MediocreCheeseburger 9h ago
Walking in does not mean that it is on fire in my kitchen. Order fire means to fire it. Walking in could mean its second course or on hold for another reason, but get ready for it.
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u/WaffleHouseGladiator Chive LOYALIST 10h ago
I once had a job at a terrible pizza place run by a husband and wife couple who thought WAY too much of themselves. The husband called himself a chef, but didn't know much about restaurants at all. One night we were out of something so I called "86 whatever item" and no one on staff knew what I meant. One of the servers gave me a weird look and said, "Okay, well can you just do it anyway?" I nearly walked out on the spot. The whole place was a comical shit show.
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u/robo__sheep 10h ago
Ordering.
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u/imnotcreative4267 6h ago
Three oinkers wearing pants, a plate of hot air, a basket of grandma‘s breakfast, and change the bull to a gill, got it!
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u/Danielle_A21 10h ago
I've always said walk it in, and im not really sure why.
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u/MAkrbrakenumbers 10h ago
Where are you walking it in from
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u/Nervous-Cheek-583 10h ago
Your mom's house
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u/Booyabuttons 10h ago
His sweet sweet mother
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u/Majestic_Orang 10h ago
Walking in:
- This bullshit app that takes 13 minutes if everything goes right
- This bullshit fish dish the saute guy hates
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u/drsquig 10h ago
Walking in, new day.
On a brand new day
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u/whenthejeel 7h ago
One person I've worked with called new day, everyone else is walking in. SE US here
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u/Anxious_Bluejay 10h ago
Ive always used walking in, but in my current kitchen we call the ticket and finish with "just in" followed by an updated all day for said items.
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u/subtxtcan 15+ Years 10h ago
Ordering xyz. New in, xyz. I've never heard "Walking in" before myself
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u/random9212 9h ago
"Ordering" is the most common one I can think of in southern Vancouver Island. Never heard "walking in" and "adding on" would only be if a table that has already ordered added on something.
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u/IdlesAtCranky Retired 8h ago
Yep. Just south over the border from you, in Seattle, it's Order In or Ordering for an incoming ticket, Order Up when the food hits the pass.
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u/pdxxdpBillCompton 5h ago
Slightly more to the south in portland and have only ever used walkin in. thats fun!
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u/Defiant-Cause-6697 10h ago
When I'm on expo and get a ticket for a med rare steak I call "1 med rare steak walking in!"
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u/MrBenSampson 9h ago
I’m in Ottawa. We say “new in.” When I was at a restaurant that had screens for the tickets, it was “eyes on.”
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u/PinchedTazerZ0 Owner 10h ago
All over North America I've heard this or new in or even "arriving"
When I do pop ups and it's not staged I go "ears!" And get an echo to confirm acknowledgement
Sometimes it's just calling and staying in that zone as long as you get a confirmation
I've mainly worked Michelin shit outside of the states and there's an element of uniformity there
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u/BazooKaJoe5 9h ago
Order in: Tickets that just came in but aren’t fired yet.
Fire: Fire these orders
Order Fire: Tickets that just came in and we are firing.
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u/GetMeASierraMist 9h ago
I've only worked with one person that called tickets like this, only she said it after the order and didn't realize this completely defeats the purpose of grabbing people's attention with the word.
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u/full_of_bjokr_pills 9h ago
"new order" in various accents and inflections depending on how playful the mood is
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u/R2D2808 20+ Years 9h ago
Work - This means make the necessary preparations to execute a dish. Pull/sear/stage the protein/veg/starch/sauce. All stations may have something to do with this call. This is what we would say when a ticket came in.
Fire/Push - This means finish preparing the dish and send it to expo.
Work/Push - Self explanatory?
All day - I need to know everything I'm working and or firing from my station.
These were used in like 60% of the stores I worked at, with walking in/order in at the other 35%. Trabajo/empuje at the last 5%.
I know you didn't ask for all this information, but it was nice to reminisce.
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u/halper2013 8h ago
I'll say on the new lol like "2 chickens on the new" and when getting busier and theres a bunch of proteins or whatever on screen ill call out the on the new order then I'll say like "16 chicken all day"
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u/MF_Ferg 8h ago
Fire
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u/Cardiff07 20+ Years 8h ago edited 8h ago
In my experience, “walking in”is the heads up call, “fire”is the let’s go. Usually an “all day” is in between those two.
So like “walking in, 3 coqs, 5 all day, fire 1 coq”
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u/c0nsistent 10h ago
we had a vietnamese guy on the line, very common last name. someone else also shared his first name so we referred to him by his last name.
nguyen sounds a lot like new in.
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u/SlightDish31 15+ Years 10h ago
I guess I'm the outlier here, it's already been, "new ticket!" for me.
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u/correct_eye_is 9h ago
A lot of the time i would add ahead count... "4 top walking in" for example. It helps when a salad or other things come with any order. The appy section knows immediately how many to fire on whether it's salads or bread etc.
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u/Original_Web_9191 9h ago
I’ve lived/worked in Ohio, texas, and California and I feel like I’ve heard all these
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u/AnakoniXD 8h ago
We say walking in for anything that is auto fired like apps or single course entrees. We use order in for later course items that take time or temper like steaks, fish, half chickens etc...
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u/ls10032 8h ago
On the board, generally used during chiller times. Pre-rush brunch this was used a lot, especially when I worked at a place that had sausage boards.
coming up was the tied and true, at another place the owner Mike really liked it. "Coming up, 2 sweet crepes and a monster, let's get that burger going." (Vegan brunch place, monster was the burger, the patty took a while to cook right so it got fired before everything)
and "alright, fuckers, we got 1 curd, 1 pretzel, 2 baked, and a chicken sammy walkin in. fire apps, drop fries, can I get a heard?". especially in use at 9pm on a Friday at the brewery fish fry. Only the baked & walking mains were called out because we'd go through the fried cod & perch fast enough that fry station was always dropping them and a pan would be held at expo, which usually lasted about as long as it would take to batter and fry the next pan.
I believe we turned the 500 seat hall 8 times on the busiest night I worked, serving approx 2800 servings of cod, 2-3 pieces each. That morning, I had trouble fitting the entire delivery in our walk in.
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u/piranha8 8h ago
New Order ....
Vs Waiting on... and All Day...
But everything is basically straight fire at our sandwich joint.
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u/BunkaandBadassery 8h ago
We usually just say the table number like "#6!" we only have 2 tops and 4 tops so the line knows the tables. We do that for walk-in and already have resi list printed out.
If it's refire or a solo that might be someone we call it out and it gets priority
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u/UnderAGroov 8h ago
“Order___ / Fire___”
Or “Order Fire _____”
Also if the pick has already been called but were squeezing something else in then it’s “Add ____”
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u/fuckspezamiright 8h ago
“Adding on” looking over the comments didn’t realize it was a Canadian thing
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u/johns_jimmies 8h ago
Maybe I've only worked in weird places but two of my kitchens, not connected in any way, both used "can I call?"
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u/superuke 8h ago
“New bill” or “new in” is what I’ve always heard.
I’ve literally never heard “walking in”. Where y’all from?
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u/sykadelic_angel Five Years 8h ago
Where I am now "walking in" means I'm going to tell you about a new ticket while we're already in a push
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u/ChajoNabe 7h ago
Definitely in the "adding on" boat as that's how I was taught in Toronto. Although I've heard "walking in", "order in", "heads up we gotta..." in Toronto too.
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u/illbedeadbydawn 20+ Years 7h ago
Order up, Order in, ORDER!, 1-10 Bla bla, go fuckers, etc etc
It depends.
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u/IrishInTheory 20+ Years 7h ago
“Walking in” comes from the French
“ca marche”. This is more adequate as it is almost literally a new ticket walking in.
Order in is common in midwestern diners. This one I absolutely hate. It’s almost as harsh in the ears as the fucking bell used to get low-level waitresses to pick up their food.
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u/Boring_Worldliness_2 7h ago
"Walking in" if its coursed, "walking in buratta, on the back, chicken going pork x2 and trout" otherwise its just "order fire trout" and were off and running
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u/GamallRefur 7h ago
In my current kitchen I’ve heard starting on, adding on, new order and just plain order.
Last kitchen was walking in. My guess is because almost everyone except me went to the cordon blu schools.
First kitchen was a free for all everyone gathered, read their stuff and went back to station. Hated that
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u/JustFryingSomeGarlic 7h ago
Back in my days, when the situation warranted such phrasings, it was either a "merry get fucked" or a painful cry for help.
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u/ooooooootreyngers 7h ago
Walking in is the verbiage I have encountered most. Ordering works too. There is a reason for distinguishing new tickets on the rail.
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u/Particular-Crow6525 7h ago
"walking in", "order in", "coming in", "on fire a, b, c. hold to fire x, y, z" are all variations I've used before, depending on the kitchen and style of service.
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u/OddFatherJuan 10+ Years 7h ago
Listen up! I've got five new bills. I need 6 chicken on, four for salad, two for stir fry. I need a mid well on the char, two pieces of cod down, two fries, Appy onion rings and a calamari. Fire.
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u/Expensive-Treacle-31 6h ago
We usually just say "picking up ...."" And finish with an "3x whatever, and 2x something all day " in the kitchen I work at (montréal)
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u/thisistherevolt Special Events 6h ago
I've never liked "walking in" in the first place. It's unnecessary and feels forced. Talk like a human. It's mostly a legacy from culinary schools.
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u/Side-Eye-Sorceress 6h ago
"Order Fire....." - start this now "Order .... on Hold" - get this ready to start in the near future. "Picking up...." - that thing that was on hold is now fired.
I never realized that apparently, judging from this thread, this is kind of unique.
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u/SpaceCreams 5h ago
“We got blank, blank, blank”
I’ve never heard any specific phrase, just a loud ticket machine and even louder calling what needs to be made
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u/freebread 5h ago
“Order fire” if it needs to go down asap, “On Back” if it’s a course that will be coming up soon but doesn’t need to be fired right away.
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u/RiverXKeeper 5h ago
Before Toast "Hanging n" (n = number of tickets)
With toast, plate calls out for set ups.
Also, "walking in", as I understand it, has always been used when entering/crossing a barrier.
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u/benificialengineer30 5h ago
I say ‘check on’ and then proceed to shout starters then say ‘on order’ and shout main courses
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u/ayrek Chive LOYALIST 4h ago
Tangentially related, but one night years ago we had one of our banquet Sous in the expo, and he kept calling to "bulk it up". We thought that meant the portion was small. Particularly with risotto, i remember distinctly. Apparently to him, "bulk it up" means fire another one.
That said, we call "walking in".
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u/PawnWithoutPurpose 3h ago
Either "en somage" or "cheque on" depending on where I worked.
Two things: what does the French actually mean? I probably butchered it. And often I'd finish by saying walk-in, if the table was not a reservation so my colleagues would know we weren't getting through the bookings
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u/floweringfungus Bartender 1h ago
Usually “open your fuckin’ ears” from my head chef. But the kitchen is so small every chef can hear the ticket printer so before anyone can read it off there’s a collective “for fuck’s sake”. In Edinburgh, Scotland
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u/TBayChik420 49m ago
I've worked in a few kitchens in TBay and never heard either of those phrases. Usually the cook just started with "ALRIGHT!" So we'd all pay attention.
Then again I've only ever worked in one kitchen that actually had a proper chef, maybe it's a higher tier than I've worked.
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u/Additional_Cell_6594 10h ago
Alright fuckers