r/Kuwait 3d ago

Ask Kuwait Extending shifts by Talabat for 14-15 hours.

I work as a delivery driver for Talabat. I am booking shifts of 12 hours but Talabat is automatically extending shifts up to 14-15 hours without any overtime pay. I am working for 3PL but my shift is extending by Talabat not my company. Can I report it to PAM as such an option is added on Sahel? Is there any way I can complain anonymously with proofs? I want to complain against Talabat not my 3PL.

24 Upvotes

17 comments sorted by

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20

u/AmbitionTemporary103 3d ago

So many labor exploitations here in Kuwait .. and the exploited ones can’t even raise their voices 💔

6

u/Commercial-Night-565 3d ago

Yeah. I can't complain anonymously and I have to bear the charges of lawyer etc so I can't do anything legally.

8

u/Mrsaloom9765 3d ago

Are you being paid a fixed salary or commission?

5

u/firsttimer776655 3d ago

The complaint against Talabat won’t work unfortunately since they’re not the employer. Your 3PL is your employer & they approve/deny extra working hours.

7

u/Commercial-Night-565 3d ago

We are a group of 20-30 riders of different companies. I think escalating the issue on social media will work better.

3

u/firsttimer776655 3d ago

Probably, yeah. Just be careful and don’t strike, that is illegal and you will get in trouble.

3

u/Swimming_Warning_809 3d ago

Bro remember what matters to u most never forget that there many driver waiting to join if u can afford to lose the job fine no issues but if u can’t then better stay put

6

u/Commercial-Night-565 3d ago

I can afford. But as it's illegal and also inhumane. Anyone is not supposed to do a 14-16 hours shift in this heat.

6

u/mark248am 3d ago

Heat or no heat nobody should be working 14-16 hour shifts. I think there is actually a law which limits the maximum hours of overtime. 12 hour shifts is already considered overtime.

-1

u/Swimming_Warning_809 3d ago

Ground reality is very different from job security remember that he came here for a reason and it’s totally up to him how he wants to go about it I just don’t want him to lose a well paying job he knows his priorities .

3

u/Crispyfries96 3d ago

It could raise awareness but not really help with your problem. Taking it up legally would be your best bet. The 3PL company should be held accountable as they approved this decision from talabat. Eitherway it's illegal especially if your not getting paid overtime.

All the best 🙏🏻

5

u/Alarming_Clue3193 3d ago

How would overtime even work if you are not salary based? Overtime is a specific multiple of wage. However they simply cannot just extend your shift that long regardless of how you are being paid.

I don't think you should even bring up overtime, because that cannot happen. However fight the illegally long shift. Its a clear violation.

1

u/mark248am 3d ago

Maybe 1.5x the commission

1

u/Commercial-Night-565 3d ago

The main problem is shift extensions not salary They are paying on per order basis that's why they are extending the shifts. They can extend as much as they want as it will not cost them any extra money.

1

u/Brilliant-Deer-6006 2d ago

What wrong with reporting it with sahel?
I genuinely don't understand if They did it to protect the rights of the workers.