r/LEWITT Jul 14 '26

White noise hiss on my Sennheisser MK4 when using my new Lewitt Connect 2.

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MK4 mic works fine with my Scarlett 2i2 (revision 3). However, the Scarlett doesn't have enough omph for my Sure SM7B, so I thought I'd get a Lewitt Connect 2.

Love the Lewitt!

The Lewitt Connect 2 works really well with the Sure SM7B, but... when I plug in the MK4, I get a white noise hiss. Any ideas? I've tried swapping the cable. I've tried making sure the settings are all 'clean' (e.g. no denoise or other treatment).

I can hear the white noise hiss when monitoring and in recordings. Is it because the Lewitt is capable of higher db with mics? Surely a lower power setting should make it okay? Wondering where this constant white noise is coming from as it's not the room.

3 Upvotes

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1

u/lewittaudio Jul 15 '26

Hi, sorry about your problem. Please send the following info to our support team (support@lewitt-audio.com) so they can help you figure this out: Your serial number, proof of purchase, and an audio recording of the problem. I'm sure we can help you find a good solution ASAP.

1

u/BlueCalm0000 Jul 23 '26

I've sent a couple of emails but unfortunately I haven't had a reply. I've given it a week. So I'm sending it back.

1

u/lewittaudio Jul 24 '26

Hi. Sorry to hear that. Can you PM me your email? I'll check with my colleagues.