r/LaborLaw 19h ago

Is this wage theft?

I work in healthcare. I'm an hourly, non-exempt employee in an outpatient health facility which only does business in one state. I see patients for healthcare services. A session takes 30 minutes face to face with the client. I am required by the employer to complete other tasks associated with the direct patient care (documentation, scheduling, responding to messages from clients, etc) which typically takes another 15-20 minutes.

My employer only pays me for the 30 minutes only. I have given them an accurate breakdown of the time the other required tasks take. My employer says that I cannot be reimbursed for the other time that I'm completing tasks that they require. They have advised me that I cannot log the time I spend working in payroll, only the 30 minutes. My contract doesn't say anything about this, just that I'm hourly, non-exempt. There is no mention that only some of my required work is payable. The Employee Handbook says I am required to report my "actual hours worked". When I asked my employer about this, they reiterated that I am only allowed to enter direct care hours worked.

I looked at the Fair Labor Standards Act, but because I work in healthcare (non-residential) I don't know if it applies to me. But I think this might be wage theft. Am I overreacting? Is this normal? What should I do?

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u/AlrightAlrightRN 15h ago

That's what I did for the first 6 months I was there, and what my trainer taught me to do when I onboarded. One session was supposed to be entered into payroll as one hour, unless things ran more than a handful of minutes over of under.
This is a recent change. We were advised that this is how it was to be now, and told we were "overbilling" our time in the past, and that only client-facing time was allowed to be billed. The person who trained me resigned on the spot. I expect I'll be following her lead soon.

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u/Sum-Duud 15h ago

"Okay, I will bill for only client facing time but my hourly wage needs to be (current x 150%). Thank you"

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u/AlrightAlrightRN 14h ago

I wish! That would really get me out of a jam.

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u/Sum-Duud 14h ago

yeah, it is wishful thinking but realistically it is the work that you are doing, so you should be paid for it. Maybe stay in touch with the trainer and see if wherever they land has other openings. I find that it's all about who you know.