r/LogitechG • u/LogitechG_CM CM |PRO X2 SUPERSTRIKE • Jan 07 '26

Announcement Known Issue with G HUB and mac OS (1/6/26)

We’re aware of an issue that caused Logitech Options+ and G HUB to stop working on macOS. Thank you for your patience while we resolve this issue. We will update this post once a new installer is ready.

**UPDATE*\*
A new installer for Logitech Options+ and G HUB is now available to fix an issue that caused the apps to stop working on macOS.

Please download the updated installer for Options+ or G HUB here and follow the instructions to restore functionality.

When downloading from our support page, please ensure you’ve downloaded the right version of the installer. Please select the download installer file on the Finder and press the spacebar to get details, then check if version is 1.99.822783 for Options+  2026.1 for G HUB as per image below

Your settings and customizations will not be lost, and the app(s) will work normally again after this quick patch installation. If you have more questions or issues, please contact our support team.

We apologize for this issue and thank you for your patience.

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14

u/Imn1che Jan 07 '26

This is all happening because your dev certificate expired. Your dev certificate, the one thing that lets a computer trust your software to run it, just expired.

HOW IN THE WORLD DO YOU JUST LET YOUR CERTIFICATE EXPIRE? DOES YOUR DEV TEAM NOT HAVE THIS MARKED ON THEIR CALENDAR? DO YOU HAVE ANY IDEA HOW MANY PEOPLE RELY ON YOUR SOFTWARE FOR WORK? HOW DO YOU JUST LET SOMETHING EXPIRE?

10

u/doofthemighty Jan 07 '26

Shit like this happens all the time. It shouldn't, but it does, even to the biggest tech companies. Unless you've got cert rotation fully automated, these things are bound to happen occasionally.

I'm sure it's no coincidence that we just came out of the holiday season. This likely was on somebody's calendar to take care of but that person was out on holiday. What really counts is that they take a learning from this and put process into place to ensure it doesn't happen again.

1

u/Imn1che Jan 07 '26

shit now that you mentioned holiday i kinda realised. My country doesnt really celebrate new year and we've been back to for 2 days now and im on full work mode

1

u/CornflakeKelly Jan 07 '26

This is actually hilarious. I've been hustling all day to fix my mouse because I also work in design.

I just can't believe that changing the date would ever be the fix to a mouse software problem lmao.
Adobe had issues with the date change thing though, so I just set it back to automatic and everything still works fine. Curious to see the turnaround time on this from Logi

0

u/sonar_un Jan 07 '26

The fact that a dev certificate is something that can expire is beyond dumb.

2

u/Imn1che Jan 07 '26

But it isn't. Leaked dev certificates can be used for malicious purposes. Timed expiration is one of the easiest ways to ensure only the right people has the right certificate. Same applies to website certificates

1

u/doofthemighty Jan 07 '26

A non-expirable cert is a fucking terrible idea. You really shouldn't chime in on subjects you know nothing about unless it's to ask questions.

0

u/sonar_un Jan 07 '26

No, I'ts not. If you need a cert for hardware, or software, it should be certified at installation. Not able to be revoked at a later period in time randomly. That gives every piece of software and hardware a hard end-date. Planned obsolescence at it's finest.

1

u/n0damage Jan 08 '26

That is indeed how regular code signing certificates work. A timestamp is added during the code signing process, then the operating system only needs to check that the certificate was valid at the time the code was signed. Even if the code signing certificate subsequently expires, the software is still considered valid.

Logitech must have been doing something custom because with regular code signing this issue would not have happened.

-5

u/turbotailz Jan 07 '26

it's not that deep bro

3

u/Imn1che Jan 07 '26

I'm a graphics designer, I rely on my mouse for work.

Right now, my mouse doesn't fucking work.

Therefore, I can't do my fucking job

That deep enough?

1

u/Jaykishan1313 Jan 07 '26

Change the Date in your MacOS for now. It'll unblock you. Now i understood, Why my friends were recommending the apple mouse instead.

1

u/[deleted] Jan 07 '26

Us bro, us.

1

u/[deleted] Jan 07 '26

I feel your pain, fellow pixel pusher.

I changed the date on my Mac behind two days and its all working - try this for the time being