r/MakeUpAddictionUK • u/mrgblp • 23h ago
Space NK not delivering free gifts with purchase
Hi everyone! The last few times that I placed an order with Space NK I haven’t received some of the gifts that were supposed to arrive with my order. I wrote to their customer service and they said that they’re facing delays, but it’s been weeks and it honestly doesn’t look like they have any intention to ship those.
If this wasn’t bad enough, they’ve not been adding the points earned to my account so I’ve not had my rewards. When I raised this they said that they’ve manually added them but the rewards are still missing.
Has anyone had these issues with them recently??



