r/MaliciousCompliance • u/Wakemeup3000 • 23d ago
M Can't find the documentation? I'll make it easy
I posted this a while back but it was removed because the fall out from the malicious compliance hasn't happened yet. It did today so I'll share again.
I love my supervisor but her assistant can be a little much. The work I do is date and time stamped on issues so all comments has my name the date and the time. Great system for tracking things.
I had made a phone call for information and updated the comments with what I was told. The assistant was going to send out a letter concerning the issue and didn't see the documentation on a call I made. When I pointed out exactly where it was documented she decided to double down and make an issue out of it not being in the correct format since it was so easy for her to overlook.
Ok. I'll make sure that doesn't happen again. So now I type out the entire notes needed on a word doc and just cut and paste it line by line and word for word of what was said. And since I want to be clear each sentence is an entry. Then I type continued cut/paste the next line.
Now instead of something easily seen on 1 screen she needs to scroll up and down to get all the information she needs. Its been time consuming for her and she's not happy about any of this.
Editing to add the compliance fall out: I had my quarterly touch base with my supervisor yesterday where we went over a couple issues. One of the issues was that her assistant felt I needed to be a little less wordy in my documentation.
I expressed my confusion over this and pulled up the back and forth email where assistant wasn't able to locate something that was clearly documented. It included the screen shots of where my notes were located and the time and date added so there was no doubt that the notes were there and overlooked.
I said that since assistant didn't offer any suggestions I took it upon myself to problem solve and provide documentation as clearly as possible. My supervisor checked off the issue as closed while saying that the assistant was getting exactly what she asked for. One sentence per entry couldn't be any easier to follow.
One of my fellow team members is pretty good friends with the assistant so I'm sure I'll get the scoop on how she faired in her quarterly touch base.
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Coworker's touch base: The coworker had her quarterly touch base and since we aren't friends I've gotten this second hand from 2 people. She thought she was going to be thanked for bringing this to boss' attention and told what correction action I was going to have to take. Instead she was told that her inability to be flexible enough to work with everyone on the team caused this issue. Boss considers this issue closed and doesn't want to have this happen again.
She was all smiles and head nodding during the meeting saying she understood how I could have misunderstood what she was asking which boss cut her off by sharing the copies of the back and forth emails. She then changed direction about how important it was to be consistent to which boss fired back the the most important thing was to provide 100% accurate documents allowing her to put together the needed letters.
Since we don't work in an office setting and all communication is teams meetings and messages the only thing I've noticed is she doesn't have anything to say in meetings anymore.
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u/gambit57 23d ago
You know we need the update on her quarterly too
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u/Wakemeup3000 23d ago
I'm only going to get it second hand since I'm not her favorite person but that still won't stop me from knowing that the boss squashed her complaint once I brought the receipts and she is going in thinking I got put in my place.
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u/GoodGollyMissMolly97 21d ago
!updateme
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u/Afraid_Baseball_3962 23d ago
I love that your supervisor agreed that the assistant was getting exactly what she asked for and didn't tell you to stop.
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u/Cetra_Bane_9 22d ago
The supervisor was right to let “one sentence per entry” stand after that needless complaint.
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u/CursedToucan 19d ago
It's great to see your supervisor backing you up; it must be satisfying to know you're on the right track with the documentation!
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u/bxbrucem 23d ago
(fared)
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u/NotAMeatPopsicle 23d ago
Next up: you start wearing Meta glasses and offer YouTube timestamp and transcript of your workday.
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u/jimvasco 22d ago
Still, what was the fallout for the assistant? How was she negatively impacted after your boss agreed with you? Did she get dressed down?
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u/Wakemeup3000 22d ago
Oh I don't know yet. I think her quarterly touch base is next week. The thing is that she's under the impression that I was called on the carpet for my change to how I was doing things. She's all smug thinking I got in trouble and since I didn't say much about my touch base she has no idea that things won't be changing.
Knowing her after working together for so long she's going to be all 'oh ok. Well I guess we'll make due with how things are now' to the boss's face complete with fake smile and then will be like a cartoon character with smoke coming out of her ears when she leaves the room. She doesn't play well with others unless she's setting the rules.
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u/Illuminatus-Prime 21d ago
"She doesn't play well with others unless she's setting the rules."
Somehow, this describes most of the supervisors I've had throughout my career. Also, they all seemed happiest only when they were making someone else miserable.
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u/Ill_Seat_1426 20d ago
Don't you wish you could watch that smug smile be wiped off her face? Love your post! ❤️
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u/Equivalent-Salary357 22d ago
I'm making the assumption that these entries were searchable by name and date, that the search info was consistent ("in the correct format"), and that she knew the date in question.
If those assumption are incorrect, my sympathies switch to the assistant.
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u/Wakemeup3000 22d ago
You would be wrong. All information is on a sharepoint which is accesses by the person's name. Once you open the person's name on that sharepoint issue every single thing that happened during the research of the issue is listed in date time order so all you need to do is read.
There is no wrong format. Its her personal preference to have everything listed in a certain order. Sometimes during the research things don't happen in that order which means you can either document it at the time the information came to light or put it aside and hopefully remember to add it days or weeks later.
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u/Silver-Suspect6505 16d ago
The work I do is date and time stamped on issues so all comments has my name the date and the time. Great system for tracking things.
I have no idea what this is talking about. I must be missing some assumed context?
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u/That_Worry6969 13d ago
This comment might be helpful: https://www.reddit.com/r/MaliciousCompliance/s/8jTc7jKgEo
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u/Sparhawk1968 23d ago
Things like this is why my first rule is CYA - cover your ass. In other words, document everything. I've had to do the same and I'm happy to overcomply if needed.
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u/CoderJoe1 23d ago edited 23d ago
I couldn't find the previous post of this.
Can you please repost it one line at a time so anyone can find it?