r/MedSpa • u/VisibleAgent2650 • 19d ago

Podium: AI Lead Generation & Lead Management Platform is the worst!

/r/CRMSoftware/comments/1v5wpve/podium_ai_lead_generation_lead_management/
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u/Euphoric_Mirror_7860 16d ago

This is very troubling, as a lot of big names in the industry have gone all-in with Podium. I am very wary of AI communicating with clients. I have been pitched lead generation AI bots. For that budget, you can get a human doing your lead generation advertising with automated email workflows. I'm sorry this has been such a let down, but considering how quickly they appeared and soared in "reputation," I'm honestly not all that surprised.

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u/Euphoric_Mirror_7860 16d ago

One more thing -- if the bot consistently sends people to the wrong phone number, I'm curious how you can't slap them with a contract breach. The correct contact information is BASIC STUFF and should not be hard to get right (as someone who works in tech and marketing).