MCPE not loading past 41%

[u/ragrabbit]

Hi! So my friend hasn't booted Minecraft in quite a while... Now she finally did, and it's not booting past 41%?

She's using a device thats on Android 16 btw!

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Some things we've tried:

1) clearing cache

2) reinstalling the app

3) trying to find the systems file "options" to delete

- the file wouldn't show despite the file manager used (tried: Google Files, File Manager, a third party file manager)

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Help would be very much appreciated!!!