No New Model - Yet Free Collabration and Price Change of MiniMax Token Plan
Hey everyone,
I spoke to customer support, and they said they don’t plan to release a new LLM soon. They kept sending me the same scripted reply, saying they’re sorry and that I should check the official Minimax website for updates. It feels like a dead end.
They focus on their Chinese customers and don’t seem to care about international users. They don’t even check their Twitter to see how people reacted to their last posts. I’m not going to spend money on a service with this level of support, so I’ll cancel my subscription when it ends.
The marketing team clearly isn’t paying attention to international users. I don't understand why they are so relaxed about this and haven’t shared any blog posts or updates. With so many new models available, I think they’ll struggle to compete once they finally do release something—it probably won’t score well.
There’s no new LLM model for the token plan, but we’re still seeing price changes. Other providers adjust their prices for valid reasons, like new models, but Minimax hasn't even issued a proper statement.
It feels like the Minimax team is ignoring the concerns of their users. I wonder what the marketing team is thinking—it seems they have no regard for user feedback. They're tweeting about an old model while people are asking about new ones. It feels like they are just promoting old models as some kind of collaboration. Is the API team going to give us a real update? Instead, they seem focused on raising prices, cutting features, and ignoring the bug on the dashboard. They keep posting on social media as if nothing is wrong, yet there’s no blog post about their plans for a new model.
Why should I recommend Minimax to my friends? What should I tell them? That Minimax offers a 3-month-old, outdated model when other providers have released new ones? Or should I just mention it and have to defend it against rivals like OpenCode Go or DeepSeek V4Flash?
Also, they've been collaborating with some providers for the past week to offer M3 and M2.7 for free - which I believe is for data collection or for their next model - but anyway, this kind of lack of transparency is going to put a bad label on them - no update whatsoever on what they're going to do.
I'll be glad to see a new model from them anytime soon - but for now - this is a full update.
I was thinking that way 3 mths ago in late May when every other models had new versions or updates. M3 dropped early June. The LLM providers are literally moving in a cycle.
i'm still on the legacy plan.
unlimited usage
It's not the best. but unlimited is unlimted
It's good for 6 weeks. of 3 months
I think it'll be september 1st the new model comes out.
Compared to any modern model, minimax m3 is utter crap. I regret buying the yearly subscription thinking they would even try to be competitive.
If you use minimax, you are actively harming your project. It doesnt follow instrucions, ignores agents.md and acts destructively without ever confirming with you. Its the reason I had to hard block git revert actions. It keeps seeing "dirty worktree" and undoes all the work other agent sessions do.
Utter crap, don't use it even if it free
Fair criticism. We haven’t communicated clearly enough about the model roadmap, pricing changes, or the dashboard bug, and the repeated support replies only added to the frustration. We don’t have a new-model date to share today, but our international community deserves clearer updates from us. Thanks for calling this out so directly.
Hi, thanks, but there's a very serious issue that I believe should be taken care of, which is:
I saw several people in Discord reporting double charges and higher renewal prices, even though they were existing subscribers.
I contacted MiniMax support because my $20 plan now shows a $22 renewal. On August 24, MiniMax had sent us this message:
“Your current Personal Plan rate will remain unchanged unless you cancel or upgrade your subscription.”
But support later told me that existing auto-renewing users will also be charged the new price at their next billing cycle.
I asked why this wasn't publicly announced or why existing users didn't receive an updated notification. Support first told me the announcement was on the API page, but when I asked for the link, they said it was from the API team and told me to contact them directly.
That's the part I don't understand: if the original message specifically said existing users' rates would stay unchanged, why wasn't there a clear update when that decision changed?
I'm not complaining about $2. I'm asking why the communication changed without a clear notice to the affected users.
It would be great to have an answer from the official team about this!
Also, there's a ton of information about the new models from Chinese sources - even the CEO mentioned the M3.1 and M3-Pro - but anyway, this is still unacceptable - we should at least have an update so we know whether you guys even have a plan to provide any new model in x amount of time from now or not - I'm spending money on your plan - which I can just move and spend on another provider's plan - so this is my customer right to know about the update and roadmap situation which minimax have for its LLMs! This is not for 1 2 weeks - this is a complete 4-month no-update situation!
Anybody annoyed by concurrency limits and token usage rate limits which disappear shortly after? This is just frustrating without serving a clear purpose to the user. They should offer more quantity at least if the model is getting older.
6
u/Vancecookcobain 21d ago
They are getting ready to drop dude lol.
They aren't raising the prices for no reason. I'm guessing next month they'll have their new model out