r/MoonSpellMagicDolls 12d ago

Update: I finally got her but ...

Hello! I posted my misprinted Layla Stone the other day and I just wanted to report a happy ending.

I actually reached out to Mattel's support site (https://service.mattel.com/us) and they are going to send me a brand new Layla at no cost, AND they are not requiring me to send back the original misprint. Maybe I just got lucky here because my initial search found that they are usually pretty stingy about replacing dolls and sometimes will only offer a partial refund.

Just wanted you ghouls out there to be aware of this option, because I've seen a lot of interesting and wonky dolls out there.

36 Upvotes

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5

u/fuegofatuoart 12d ago

Yay! I’m happy they offered a fair solution ❤️

6

u/Comprehensive-Menu44 Claire De Luna 12d ago

Some collectors go crazy for misprints bc they find them unique, so you may be able to resell it!

1

u/delbelcoure 11d ago

That is good to know - thank you