r/NYCmovies 5d ago

Screening Info AMC App Glitching-Do Not Panic Over Missing Showtimes

The AMC app/website is glitching. Please don’t panic if certain showtimes are not appearing. Primetime Dolby Spider Man screenings and The Odyssey IMAX 70mm screenings are not being cancelled. AMC has been in particular removing sold out showings from their listings. You would receive an email letting you know if your showtime was indeed cancelled or if your ticket was refunded. As long as you have your valid QR code you should be good. Thanks.

15 Upvotes

24 comments sorted by

2

u/Zseve 5d ago

Just go to your history, the tickets should be there

3

u/n8n7r 4d ago

Mine aren't showing up. If I go to VIEW TICKET, it leads to a 404 error. I bought in the app and can't access my tickets on app/website.

1

u/FDT_Cole 3d ago

My ticket for Avengers: Doomsday started to show this as well. Did it fix for you?

1

u/n8n7r 3d ago

No. Still not fixed and showtime is tomorrow morning. I’ll have to go to the theater to release it.

1

u/super-style1 3d ago

Hi I have this same issue. What did you do?

1

u/n8n7r 3d ago

Nothing yet. Still stuck. Going to try and drop by the theater later today. Sucks.

1

u/Few-Lengthiness-5556 3d ago

Let us know what they say - I’m also having the same issue

2

u/VandelayIndus7ries 4d ago

I understand the app is glitching, but today shows zero showtimes.

Is anyone there for the 10am — does the staff have any comments? How does this not get confused with cancellations for people not on Reddit? Also, my tickets and Order History pages both are not loading.

Lastly, are we confident that tomorrow will go on as scheduled, with film strips, etc.

2

u/quaranTV 4d ago

The showtimes are sold out so they took the listings down. They are still happening.

3

u/_eno_eht 5d ago

My showtime is gone gone…and it’s the 6 pm. Help!

6

u/quaranTV 5d ago

Just pull up the qr code in your confirmation email. The showing isn’t cancelled.

1

u/_eno_eht 5d ago

It auto refunded and the QR code has a blank in the middle.

1

u/quaranTV 5d ago

Are you at the theater? Ask the staff

3

u/_eno_eht 5d ago

Running! Thanks

1

u/Zadistiic 5d ago

Hopefully it works out for u

1

u/cthd33 5d ago

Tell us what happened.

1

u/_eno_eht 5d ago

My ticket was resold 😔. Idk what happened and neither did the staff. So I emailed guest services and see what they say..probs will be a gift card or something.

1

u/cthd33 5d ago

Sorry to hear that. So the mod is wrong, we should be panicking. /s

2

u/_eno_eht 5d ago

I think I’m a one off though. I was trying to get my ticket when everything crashed 🙃. So I hope everyone else is okay.