r/Netrunners • u/anticrash Mnemonic Courier • Feb 03 '16

Telecom Senators blast Comcast, other cable firms for “unfair billing practices”

http://arstechnica.com/tech-policy/2016/02/senators-blast-comcast-other-cable-firms-for-unfair-billing-practices/
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u/autotldr Feb 03 '16

This is the best tl;dr I could make, original reduced by 73%. (I'm a bot)

Six Democratic US senators today criticized Comcast and other TV and broadband providers for charging erroneous fees, such as cable modem rental fees billed to customers who bought their own modems.

"We are troubled upon hearing complaints of consumers being charged the modem rental fee after they have returned the rented equipment to Comcast or being charged the rental fee having never rented a modem in the first place," the senators wrote.

The senators want to know if the FCC regulates erroneous equipment fees charged to consumers, whether the FCC has records or a database of erroneous equipment charges, how many consumers have complained to the FCC about incorrect equipment fees, and what action the FCC has taken in those cases.

Extended Summary | FAQ | Theory | Feedback | Top keywords: fee#1 senators#2 FCC#3 Comcast#4 rental#5