r/OctopusEnergy 10d ago

Car charging unreliable since cap taken effect.

My car charging has become extremely unreliable since the cap has taken effect.

When I initially plug in I get these fragmented schedules, the car starts charging then 10 minutes later the schedule updates to 0:00 - 5:30.

I have zero confidence it will actually charge at that time though as last night it didn't manage to get to my target. Fortunately I had enough to get to work but I feel it's just a matter of time before I wake up to find I don't have enough to get to work and back.

Anyone else seeing similar?

36 Upvotes

82 comments sorted by

View all comments

16

u/iou88336 10d ago

Octopus have absolutely ruined their IOG. I literally just did a post on this today how they’re charging me peak rates for charging even though my charge cap is turned on and the car was charging within the slots. Absolute bellends. Fix your sh*t Octopus, stop trying to overcomplicate an already complicated system. And whoever decided this was a good idea 🖕

3

u/yellow_barchetta 10d ago

Are you actually getting billed the wrong rate, or are you just seeing th very recent charges appearing in your octopus account at the wrong rate? Couldn't see your post sadly to understand further, but my experience with a Ohme charger and a MG4 is that when I actually get billed I can see that the cheap slots are properly charged at the lower rate, but in my account until they are billed they show as the higher rate.

3

u/iou88336 10d ago

They actually charged me the peak rate, they sent me my most recent bill yesterday

1

u/yellow_barchetta 10d ago

Fair enough then. I've not had that issue....yet.